Contract Termination and Credit
Preservation
Part II
In our previous newsletter, we
detailed methods of how to avoid paying contract termination fees as well
as how to successfully defend yourself against possible credit
damage.
Below we have posted two letters from Verizon consumers who have
taken our advice to heart and contacted us:
Subject: They cleared my account!
Hi Marcus!
I wrote you a week or two ago and told you about the
problem I was having with early termination penalties from Verizon.
I did an Edgar search and found two corporate addresses for Verizon.
One was in New York and one was in New Jersey. I sent certified
letters to both, along with letters to all of the places you advised
me. I got a call from the "Verizon executive offices" today and
spoke with a really nice, helpful lady (that's a surprise coming from
Verizon). She is clearing our accounts and sending us a letter
stating that the debt was invalid. She is also sending letters to
the credit reporting agencies and also the collection agencies. I
can't believe that they are taking care of this. As soon as I have
the letters in my hands I am going to call up the two clowns working for
Verizon that told me there was no way I would win this. I love a
good chance to tell Verizon monkeys they're wrong. Thanks for your
advise.
Christy S.
Subject:
RE: Curious
Marcus,
Just wanted to let you know that I just received a
fax from Verizon stating that they had credited my account for the entire
amount of the dial up internet charges, which came close to $900.00.
I got a letter from the State Attorney Generals office stating that as of
March 1 they no longer handle individual claims. I think the reason
that Verizon finally gave in was because the PUC had forwarded my
complaint to the parent company "Bell South, or something like
that". They told them that they had 21 days to do an investigation
regarding my complaints. Apparently they didn't comply and I got a
copy of a letter from the PUC telling them that they had to either credit
my account, or give them a reason why they wouldn't otherwise there would
be an administrative penalty imposed for not complying with their first
request and the fine would be up to $5,000 per day. Just wanted to
let you know the good news.
Happy in Texas
Ann
Next
Newsletter in December!
