| date |
name |
city/state |
issue |
| 5/6/02 |
Bernadette
Howard |
Vernon
Hills,Il |
All i wanted
was a new phone because the one i had for 5 years broke and wanted the
same service plan.I tried calling the service number on the bottom of the
billing sheet and said it no longer avaiable. Verizon said i had to move
to another two year plan because its digital not anolog now. I don't use
the phone any different my bill use to be 40 dollars now its 60 dollars
for a phone just being used for emergency of if i get lost.When i call the
other number for customer service they said i should of bought the phone
outright and I could of stayed on the same plan. I told the fella at the
verizon store all i want the cheapest phone with no extras. He said I had
to sign up for one of the digital. I hate getting screwed and being lied
to. What can i do?
|
| 5/5/02 |
R Z |
Seattle,WA |
When I moved
cities and changed my phone number they tacked on an additional 2 years to
my contract. I called Cus. Ser. 23 times before they cancelled the
phone.
|
| 5/5/02 |
Emily
Mormann |
North Fort
Myers,FL |
I have been
going around with Verizon since 11/02/01. Still no Service, No usful
phones. Just LoTS OF BILLS. I would like to join in a class action suit
against this company. This is the only thing they would
understand!!!!!!!!!!!
|
| Apr/30/02 |
A.
Elamiri |
Plattsburgh,NY |
Verizon for no
apparent reason decided to disconnect my DSL service yesterday,I wasted a
whole afternoon on being transfered from one person to another and no one
knows why I was disconnected, plus now I can't do any work for 8
days
|
| Apr/29/02 |
T.
Widner |
Los
Angeles,CA |
This month and
last they temporarily disconnected my phone service. Even thought I made
payment and called them with the confirmation number. Last month, they
"didn't know why" my service had be disconnected. I am mad as hell and I
will be chewing someones ass tomorrow morning.
|
| Apr/18/02 |
matthew
goodacre |
dover
plains,NY |
for no reason
at all they started sending me my bill written in spanish everyt month
after 3 months i finally complained they fixed the problem by sending me
the same bill in english i payed 3 days prior also service allways goes
out they never come to fix it bottom line verizon are crooks
|
| Apr/16/02 |
_tigerluv2@
excite.com |
simi,ca |
Verizon carries
the "LG TM510" cell phones. What is the six digit service code. Cause with
that code you can connect your phone to other phone companies. IF anybody
knows the code please tell me, by doing so verizon will be the one being
shafted. send to luckybelizean@hotmail.com
|
| Apr/11/02 |
Walter |
Seattle,WA |
Just switched
from one wireless plan to Verizon Wireless. I have been charged double the
minutes of my previous plan without changing the way I use the phone.
Nothing but bad reception, dropped calls, no service areas, Customer
service that provides nothing. Verizon refuses to let me out of my
contract dispite the problems I have documented and provided to them.
(They have replaced my phone 5 times ("Cant be the coverage area"?) Do
yourself a favor... STAY AWAY! Verizon Sucks!
|
| Apr/2/02 |
SCREWED BY
VERIZON |
Chicago,Il |
VERISON
potential Fraud on customer bills: OVERCHARGING by boosting number of
minutes of recording voice mail. If you keep going over your minutes check
amount and length of recordings and how long your message retrieval is. We
can not delete the message until the recording is played. I suspect
VERIZON is making cell pohones go over the number of minutes by adding
recording time.
|
| Mar/12/02 |
Patrick
Layton |
Newburg,MO |
Purchased cell
phone through Radio Shack, I did not give verison no permission whatever
(federal offence. At the time of purchase by the rep of verizon that I
wouldn't have any problem with getting out of any area (except one) I was
unable to get out of lots of areas by either being cut off or calls being
cut off. Also was not told at time of purchase of any type of cancelation
fee or time limit. I'm personally tired of being ripped off by phone
companys, AA&T Sprint, MCI and I could keep adding more. At the
present time I could not get this matter resolved by verizon over the
phone. Which they turned over to a collection agency in CA. Now I'm
getting lots of phone calls from them. Going to small claims court with
defentant CEO from verizon and owner of Radio Shack in Rolla MO. If you
have any advice or help please e-Mail me at redpower@jobe.net
|
| Mar/12/02 |
Maruti
Praturi |
Columbia,MO |
I had signed up
with verizon for long distance and international calls. Now they have no
record of it and they directed the calls to AT&T. I get a bill of
$5000 where as I should have got 500. Can any one help me,
marutiram@hotmail.com
|
| Mar/8/02 |
BOB S |
BALTIMORE,
MD |
DSL HELL,HAD
HOME& OFFICE STATIC IP,TOOK IT AWAY FROM ME,NO NOTICE SERVICE OUT FOR
OVER A MONTH,30 PHONE CALLS & 28 EMAILS LATER NO
RESOULATION
|
| Mar/5/02 |
T
Robling |
Owensboro,Ky |
I am being bill
for cancelling contract,I could not get service within 10 miles from
tower...Useless to me.no good to complain
|
| Feb/28/02 |
anonymus |
malvern
,pa |
verizon reps
strongly discouraged from dispating out ("did you check your
nid?"),leaving customers with poor/no service even when trouble is clearly
in outside lines. this is the rule, not the exception.
|
| Feb/26/02 |
Adam
K |
Malden
,MA |
Acunet forced
out of DSL market by Verizon 'Line Fee'. Say goodby to independent DSL
providers ..
|
| Feb/22/02 |
Chris |
Long
Island,NY |
My company's T3
was down for 24hrs because Verizon didn't have a technician that day to
fix the problem, so they has to send on the next day. This is not a DSL.
It's a T3
|
| Feb/21/02 |
Pete |
Southern,OH |
Verizon has
screwed me out of $135. If you have to deal with anyone in the billing
department in Houston, TX be prepared to bend over. These guys are crooks
and should be outlawed! F**K Verizon!!
|
| Feb/17/02 |
deep
tone |
boston,MA |
I work for
verizon and they don't care about you the customer i had a supervisor tell
a group of repairmen that the only thing the company is concerned with is
getting the stock price to $70 a share.
|
| Feb/11/02 |
Fred
Holub |
Long
Beach,CA |
DSL goes out
every time it rains. I call to complain; am told "can't troubleshoot now,
because now it's working". I know pairs are old and corroded by salt air.
I asked for a different pair; told there are none.
|
| Feb/3/02 |
Mitchel
Bank |
Jersey
City,NJ |
forget consumer
DSL. Verizon can't even do T1s right. They can't test right, they claim
they came out to you for repair and they never show up. Bottom line is
they run all the copper in New Jersey, you can't get a circuit without
them, thats why they treat their customers badly.
|
| Jan/28/02 |
Greg
Simpson |
tampa,FL |
ShaftedByVerizon@aol.com person, you are an asshole. Stop spamming
websites and stop avoiding emails
|
| Jan/27/02 |
Gary
F. |
Notasulga,Al |
Got the ID
caler, why have it if you can't tell when someone is calling. Now got the
block for ID's that don't show on phone and block does not work. Why is
that.Other than that I have no other complaints.
|
| Jan/27/02 |
Matthew
Cox |
NY |
What I find so
weird is, my phone bill for 2 phone lines. 1 with callerid, voicemail,
variable ring control (able to set the amount of times it rings before
going to voicemail) and the second line with call forwarding. The total
roughly $69.00.. So I drop ALL of the services, no callerid no
callwaiting, no variable ring, no call forwarding and my bill is the same
goddamn amount. ODD :)
|
| Jan/26/02 |
EMAIL
CORRECTION TO BOOK INFO REQUESTS
|
Long
Island,NY |
CORRECT EMAIL
IS shaftedbyverizon@aol.com
|
| Jan/26/02 |
HAVE YOUR
OPINION HEARD THROUGHOUT THE US!
|
Screwed,By |
Send your
unethical Verizon stories, as well as other corporate unethical practices,
to VerizonShaftedMe@aol.com
|
| Jan/26/02 |
ZELDA
BENEZRA |
BROOKLYN,NY |
Verizon made me
wait for a phone line for 6 months. Even my roommate placed an order got
her her phone line. For some unexplainable reason they did not do my job.
Everyday I called and talked to managers and everytime they said engineers
are working on my service and it should work in two weeks, but weeks
turned into months and after spending at least 50 hours on phone with all
existing supervisers and managers, I got my service. I think they they
should be ashamed of theirselves.
|
| Jan/26/02 |
Rick
Sheil |
Fairfax
Station,VA |
I live in the
Fairfax Station area of VA and unfortunately have 3 Verizon lines in my
house. I have been in this house a little over 2 years and have had to
make 40+ calls for service. This was either due to excessive noise, line
completely dead, or crossed lines that were so bad I could carry on a
conversation with the person my line was crossed with. My lines are out
again today (Saturday) and the tell me they will not have anyone out until
Monday. What great customer service... Whoever said this isn't a monopoly,
needs to look up the definition in the dictionary..
|
| Jan/25/02 |
David |
Washington,DC |
I suggest that
the producers of "Dateline" (NBC) be contacted and alerted to the numerous
complaints associated with Verizon - billing, etc. Makes for an
interesting story I think. Should you decide to contact NBC, it is
suggested that this site and the others be mentioned. I have friends who
have worked customer service for wireless companies. And in that respect,
I understand that overbilling is sometimes intentionally done by direction
of management.
|
| Jan/25/02 |
Mike who lives
in Verizon Hell
|
Red
Bank,NJ |
Billed me $750
for a bounced check (it hadn't bounced) A FULL YEAR LATER. 4 months and 4
shutoffs later, after getting my attorney involved, they resolved the
problem. GET AN ATTORNEY INVOLVED!
|
| Jan/23/02 |
Jeff |
Virginia
Beach,VA |
Verizon DSL was
not especially fast and a little painful to use. THEN, they accidentially
turned off the service and after hours and hours of phone/tech service to
find this out, they tell me it will be at least two weeks to get the
service restored. WHAT A JOKE VERIZON DSL WAS!
|
| Jan/21/02 |
A Verizon
Manager who was screwed
|
New
York,NY |
Why is Verizon
so expensive? Because they overpay their union people...most of the time
loafing around. Then they pay double and triple time to them when they do
not complete the job during regular hours. Look around...see how many
loafers you can find
|
| Jan/21/02 |
TS |
Selden,NY |
I am not a
customer...I was an employee who was a victim...a victim of Verizon's
unethical practice toward me. I wanted to report a violent employee. My
boss threatened to fire me if I did. Final result...They downsized me in
retaliation for trying to uphold the code of ethics. Want the full
story...Email me at ShaftedByVerizon@aol.com. Stay away from this
company...they will screw you whether you are an employee or customer
|
| Jan/12/02 |
Wish to Remain
Anoyomous |
Richmond,VA |
I am a Verizon
employee (for residential " home" service)...We CSR's have a very
stressful job & do everything in our power to help customers. We are
under continuous pressure to be polite, courteous and sell. Just remember
that we cannot come out ourselves and fix your DSL service or cell phone
or even your residential service, but will try everything in our power to
get you to the proper office.
|
| Jan/11/02 |
Keith
Epstein |
Mid-Atlantic
(Va-DC-Md),VA-DC-MD
|
I am a
freelance journalist writing an article about Verizon and I am interested
in receiving emails from individuals and businesses alike who have had
difficulties. I'd prefer on-the-record remarks, and to identify you. If
you're willing, please contact me at epstein@dgs.dgsys.com. Thank you!
Keith Epstein
|
| Jan/9/02 |
Trevor
Haasch |
Saint
Paul,MN |
Refused to
furnish me contract on new service over phone, and wants to charge me a
penalty for canceling service even though I have yet to activate
phone.
|
| Dec/31/01 |
Hunter |
Denver,CO |
Breach of
contract, fraud, lousy customer service.
|
| Dec/27/01 |
Eric |
Staten
Island,NY |
I know many
people, including myself, who let strangers use my cell phone on 9/11 to
call loved ones. Was I charged full price for these calls? YES! Does
Verizon care? NO!
|
| Dec/27/01 |
T.R |
Los
Angeles,CA |
My cell phone
was reported stolen to Verizon. 3 months later I received a bill totaling
$3,008 FROM Verizon saying that I owe. I promptly followed all the
necessary procedures to shut off service...and now my credit is jacked up
because of one CSR's inconsistencies in handling account information. I
will never use Verizon FOR ANYTHING ever again!
|
| Dec/22/01 |
Joelle
Wright |
Virginia
Beach,VA |
After three
months of trying to get Verizon to connect my DSL, countless hours on the
phone with "tech" reps, and totally wasted days off, I finally told them
to stick it!
|
| Dec/21/01 |
Robert
Mechem |
Ogden,ut |
Verizon lied to
us and I was treated poorly by the customer services department.
|
| Dec/19/01 |
Felix
Torres |
Leominster,MA |
verizon dsl
service goes up to 15,000 feet of cable. I'm at 29,200 feet of cable. Then
why do i have verizon dsl service. And how many people are they doing this
to. Can i get a lawyer in here !!!!!
|
| Dec/19/01 |
Lori
Shore |
Winston-Salem,NC |
I was over
billed on 4 separate occasions, that I know of. It took many excruciating
phone calls to get it straightened out. In attempting to cancel service, I
was informed that I was tied to a contract I never agreed to. After all
the previous problems that were noted in their system, the manager I spoke
to shouold have been more responsive.
|
| Dec/16/01 |
slashdot |
newark
,NJ |
Verizon's
Solution to Terrorism: Eliminate Verizon Competitors
http://slashdot.org/ articles/01/12/15/
1526235.shtml
|
| Dec/16/01 |
slashdot |
newark,NJ |
Check this site
to see how Verizon is hurting you as the consumer by stopping the
competition:
http://www.newnetworks.com/
FINALISPSURVEY2001.htm
|
| Dec/14/01 |
Curtis
Rushing |
Lake St.
Louis,MO |
I posted on 11/16. I called
everyone at Verizon that I could get a hold of and they actually replaced
the wire. Things are working well. I am shocked, but pleased. Keep bugging
them (and keep track of everyone that you talk to) and it work out. |
| Dec/13/01 |
JEF |
new
york,ny |
My DSL service
SUCKS! I have gone through Customer Service got NO satisifaction so I
thought you or your department may be able to help. Bottom line I'm
getting only 240Mbs download speed vice the 1.5Mbs that I'm paying for. I
have made multiple calls to customer service and engineering and nobody
has been willing or able to help me. Two dispatches have been no-shows
(what a waste). This problem started as a Verizon issue last week and has
yet to be fixed. "We apologize for the wait. We know your time is
valuable," my ass!
|
| Dec/13/01 |
NOT
fun2beme |
Bayville,NJ |
anybody else
getted zapped with their previously unlimited dsl, but now (after the
bill) have to pay what they want to charge. Oh wait, First they turn off
your phone, then you wait an hour on a cell phone to call them. Guess they
turned off a lot of people. They told me I had to pay it first to get my
service restored, then I can fight it. Yeah, they'll send me money back.
|
| Dec/11/01 |
Dan D |
Worcester,MA |
Double charged
on my last three bills. Each time, I have to call and have it fixed. How
much extra do these crooks make from people who don't call. There should
be an audit for this!
|
| Nov/26/01 |
Curtis
Rushing |
Lake St.
Louis,MO |
Paid Verizon to
install some lines. Verizon used bad wires outsides, wires are cracked.
Verizon wants me to pay them to come out and fix.
|
| Nov/26/01 |
Sergio
Beltran |
Hayward,ca |
i changed my
billing plan twice in my 1st month, when i recived my 1st months bill i
was charged 4 every call i made ($800+) i call to complain that i was not
given my entitled min. supposedly i was to have the $800 drop to 75.00 as
cutomer curtisy which is bull cause they gave me a 75.oo credit and want
me to pay off the rest!!! BULLS*&T!!!!
|
| Nov/20/01 |
Little VZ
Helper |
Across the
Globe,va |
Nick in Tampa
Fl. For your name and address being published in the 2002 phone book you
get one year of service. Call VZ back and get that MONEY! Now this is for
dialtone only Nick and get a free telephone number change while your at
it!
|
| Nov/20/01 |
TYLER |
SCOTTSDALE,
AZ |
VERIZON IS THE
WORST CELL PHONE PROVIDER I'VE EVER HAD. FOR 3 MONTHS IN A ROW, WHAT IS
SUPPOSED TO BE A $40.00 PLAN HAS BEEN A BILL FOR OVER $150. THEY SAID I
WENT OVER MY MINUTES AND THAT I WAS ROAMING, WHEN I NEVER LEFT THE CITY,
AND KEPT TRACK OF MY OWN MINUTES. THEY ARE SO FIRED.
|
| Nov/14/01 |
Bill |
Avon
Lake,OH |
I applied for a
Verizon employee program for RadioShack salespeople. Over a year, I'd be
billed about 250$ for airtime... they demanded a 400$ deposit. Then they
wonder why I sell SprintPCS instead. Sprint takes care of their own much
better that Screwjob verizon.
|
| Nov/13/01 |
Jim
B. |
Houston,TX |
1997 I
cancelled my service for dropped calls. At that time they owed me $200. I
got a competitors phone. GTE (Verizon) kept billing me. I never got my
$200. but they show me on my credit report owning them $207. I will get to
their President with the BBB. It is my mission in Life.
|
| Nov/7/01 |
Nick |
Tampa,FL |
Verizon
published my name and address in the 2002 white pages after I specifically
explained to them the danger involved in publishing such information. I
previously held a very sensitive job that requires such information remain
confidential. When I called Verizon to complain...they said, "What is the
big deal" and then they offered me $25.00.
|
| Nov/7/01 |
Becky |
San
Angelo,TX |
There is not
enough room here to adequately explain the problems I have had with
Verizon. My next step will be to contact the Public Utilities Commission.
|
| Nov/6/01 |
Annette
Gebben |
Santa
Clara,CA |
A month ago, I
made a credit card payment over the phone to Verizon to pay my cell bill.
It was in the amount of $315.95. While authorizing the charge, their
system froze up and they claim never to have received my payment. They
did. It was zapped from my check debit card and I have proof of it on my
statement. I have faxed this proof to them on several occasions and even
have had a conference call with my bank's manager and a C.S.R. from
Verizon. They still claim to not have received the payment. They have shut
off my service twice since the original payment, so I repeatedly have to
fax proof of the same charge in order to get it turned back on
"temporarily" until the claims dept at Verizon verifies the payment. I'm
about to have a coronary because of this. They took my money, but they say
they don't have it. I keep trying....
|
| Nov/6/01 |
Annette
Gebben |
Santa
Clara,CA |
A month ago, I
made a credit card payment over the phone to Verizon to pay my cell bill.
It was in the amount of $315.95. While authorizing the charge, their
system froze up and they claim never to have received my payment. They
did. It was zapped from my check debit card and I have proof of it on my
statement. I have faxed this proof to them on several occasions and even
have had a conference call with my bank's manager and a C.S.R. from
Verizon. They still claim to not have received the payment. They have shut
off my service twice since the original payment, but I repeatedly have to
fax proof of the same charge in order to get it turned back on
"temporarily" until the claims dept at Verizon verifies the payment. I'm
about to have a coronary because of this. They took my money, but they say
they don't have it. I keep trying....
|
| Nov/6/01 |
Annette
Gebben |
Santa
Clara,CA |
A month ago, I
made a credit card payment over the phone to Verizon to pay my cell bill.
It was in the amount of $315.95. While authorizing the charge, their
system froze up and they claim never to have received my payment. I have
faxed proof from my bank and even have had a conference call with my
bank's manager and a C.S.R. from Verizon. They still claim to not have
received the payment. They have shut off my service twice since the
original payment, but I repeatedly have to fax proof of the same charge in
order to get it turned back on "temporarily" until the claims dept at
Verizon verifies the payment. I'm about to have a coronary because of
this. They took my money, but they say they don't have it. I keep
trying....
|
| Nov/6/01 |
Annette
Gebben |
Santa
Clara,CA |
A month ago, I
made a credit card payment over the phone to Verizon to pay my cell bill.
It was in the amount of $315.95. While authorizing the charge, their
system froze up and they claim never to have received my payment. I have
faxed proof from my bank and even have had a conference call with my
bank's manager and a C.S.R. from Verizon. They still claim to not have
received the payment. They have shut off my service twice since the
original payment, but I repeatedly have to fax proof of the same charge in
order to get it turned back on "temporarily" until the claims dept at
Verizon verifies the payment. I'm about to have a coronary because of
this. They took my money, but they say they don't have it. I keep
trying....
|
| Nov/6/01 |
Annette
Gebben |
Santa
Clara,CA |
A month ago, I
made a credit card payment over the phone to Verizon to pay my cell bill.
It was in the amount of $315.95. While authorizing the charge, their
system froze up and they claim never to have received my payment. I have
faxed proof from my bank and even have had a conference call with my
bank's manager and a C.S.R. from Verizon. They still claim to not have
received the payment. They have shut off my service twice since the
original payment, but I repeatedly have to fax proof of the same charge in
order to get it turned back on "temporarily" until the claims dept at
Verizon verifies the payment. I'm about to have a coronary because of
this. They took my money, but they say they don't have it. I keep
trying....
|
| Nov/6/01 |
Annette
Gebben |
Santa
Clara,CA |
A month ago, I
made a credit card payment over the phone to Verizon to pay my cell bill.
It was in the amount of $315.95. While authorizing the charge, their
system froze up and they claim never to have received my payment. I have
faxed proof from my bank and even have had a conference call with my
bank's manager and a C.S.R. from Verizon. They still claim to not have
received the payment. They have shut off my service twice since the
original payment, but I repeatedly have to fax proof of the same charge in
order to get it turned back on "temporarily" until the claims dept at
Verizon verifies the payment. I'm about to have a coronary because of
this. They took my money, but they say they don't have it. I keep
trying....
|
| Nov/6/01 |
Sergey
Kotelevskiy |
Tacoma,WA |
They totally
ripped me off. For the last five months when I had cell Verizon, when I
had $60 plan, they kept charging me over $250.
|
| Nov/6/01 |
Wiman
Suwirman |
Downingtown,
PA |
I have not
servive since April 28 2001 last week DSL was on for one week from 10/26
through 11/02 just to teased horrible..still got the bill from all that
time without service..this public ripp off
|
| Oct/31/01 |
PO'd in
Pennsylvania |
Morgantown,
PA |
I haven't had
service in two months. After several attempts to call their forever busy
1-800 number finally got thru. Said they'd turn service back on (why did
they even turn it off, ofcourse they didn't have an answer to that--I had
$50 credit--jerks). After 2days service still wasn't restored, so I told
them to cancel my service and reimburse me MY money and they told me it
would cost $200!!! to break my contract (I don't even remember signing
such a g-d damn contact!!).
|
| Oct/30/01 |
Norman
Bercasio |
Alexandria,VA |
Got Verizon DSL
working since Friday but NO DIAL TONE for 4 days now. They are slow in
fixing it.
|
| Oct/28/01 |
Alan
Mastrud |
norway,il |
verzion cell
ph. suck. 90% of the time i could not connect had a two contract now they
want me to pay a 200.00 fee for dropping them. any one starting a class
action law suit
|
| Oct/26/01 |
Wiley |
Buffalo,NY |
This company
sucks only because of the Unions. Tons of dead weight kept on because of
the CBA's.
|
| Oct/24/01 |
Margery
Willliams |
Groton,MA |
There are good,
reliable, and cost effective alternatives to Verizon. Contact me if you're
interested mcwms@myexcel.com
|
| Oct/24/01 |
Miguel
Fernandez |
Caeolina,PR |
The Dsl Service
they offered is unstable and suck majorly Games onthe internet are a
nightmare and online transfers are a piece of S*it I Pay $50.00 a month
plus isp wich is 20 dollars and I get only 128up and 256 down
|
| Oct/22/01 |
Bill
Sprague |
Dellroy,oh |
I have a small
payphone business and now it's smaller cause my bill went from 29.00 a
month yo 51.50!! I'm tired of fighting with them. I used to work for GTE
and I know how screwed up they are! Americans screwing Americans. Makes me
sick to see a sporting event and Verizon plastered all around. I guess
they need the extra money to advertise.
|
| Oct/18/01 |
molly |
Olympia,WA |
since verizon
sucks so bad, has anyone found a worthy long distance service
provider?
|
| Oct/15/01 |
Thomas |
Anytown,AK |
To Verizon
Online customers and ex customers: All of you people should have done your
research about online companies before going with Verizon Online. If you
did do some research, you would have realized how much Verizon sucks, and
how expensive they are, you then would have chosen another company. So
quit whining; it was your fault you went to them.
|
| Oct/15/01 |
Mrs.
Rosado |
Brooklyn,NY |
When I had my
cell, the contract had expired so we went on a mo to mo basics when I
dicontnued service I was charged for breaking a contract that I no longer
had! Over $100.00
|
| Oct/13/01 |
Lori |
Cleveland,OH |
Our phone was
stolen in a robbery. Verizon charged me full price for the free phone and
then I also had to buy a new phone at the full price. If I cancelled the
contract they were going to charge me $175 PLUS the cost of the "free"
phone. Its time some government agency eliminated the loop hole Verizon
has with their "contract". Wireless service is no different than land
phone service, these contracts should be illegal.
|
| Sep/28/01 |
Tyler
Hill |
Beaverton,OR |
DSL connection
is inconsistent. Online gaming for me is a nightmare. Stuck in a contract.
Verizon needs help and so do I.
|
| Sep/17/01 |
Any
Help |
Nashua,NH |
Billing
problems- Had over $210 cell bill. After 3 calls and credits I owed
$63.50. Next month I received late charges because I did not pay the
balance that I did not owe. Called again to get credit for late charges
and credit that should have already received. Lets see what happens now. I
was told I needed to pay full amount then I will be credited what should
be and the late charges stay. FCC HERE I COME. Get me out of this
contract!!!!
|
| Sep/15/01 |
Kent
Bowers |
Syracuse,In. |
Ripoff company
Gave my information out,charged for minutes even though never used.Service
sucked , no one would call you back about complaints.Then they turn you
into credit bureau.
|
| Sep/11/01 |
Ron
McGovney |
Fargo,ND |
I would hope
that the building was destroyed, but not the employees.
|
| Sep/11/01 |
Jason
Miller |
Talsa,OK |
I wonder if
Verizon was destroyed in this mayhem.
|
| Sep/10/01 |
pdial |
st
louis,mo |
2 phones
qualcomm 860 piece of junk. dead battery all the time, very bad reception
lost calls.advised i would continue 2 year contract if they would just get
me phones that worked. was told have to sign new 2 year contract and you
do not get the advertised phone price you have to pay the full price. they
would not just replace my play phones(they may as well have been because
they did not work 50% of the time ) and let me go on with my contract. i
was told to get out of my contract it is a penalty of 200.00 per phone. i
have since switched to at&t and been billed 200.00 on on contract and
getting ready to cancel the other phone and will i am sure get another
bill for 200.00 for that phone
|
| Sep/3/01 |
anonymous
victim |
New
York,NY |
NYC VZ Wireless
(highway robbery case): one month before my one-year cellular contract
expired, I called VZ to disconnect service as of the contract expiry date,
due to moving overseas. 6 months, 6 bills, and $200+ later, the service
was disconnected and my account was removed from "in-collection"
status...
|
| Sep/2/01 |
Victor
Nolton |
Gloucester,VA |
You can also
file complaints with the Federal Trade Commission if you have a contract.
Also contact your local State Attorney General.
|
| Aug/31/01 |
Miike
Knighton |
FrenchVillage,
MO |
Verizon say's
oop's we're sorry after I filed a FCC complaint I WIN! Try it.
|
| Aug/29/01 |
Mary
C. |
Nashville,TN |
I need honest,
former Verizon employees in the Nashville area to come forward concerning
treatment of cellular customers. Please e-mail me at drumskip@aol.com.
Many thanks.
|
| Aug/26/01 |
Janelle |
Fair Lawn,
NJ |
Verizon would
charge to pick up the phone those motherf*ckers! Verizon Sux!
|
| Aug/25/01 |
Compass |
Arlington,VA |
I worked at
Verizon. When you have a problem, use what is called a "Presidential
Escalation." Send your complaint to: Charles R. Lee, chairman and Co-CEO
or Ivan Seidenberg, Co-CEO: address: 1095 Avenue of the Americans, New
York, NY 10036. phone: (212) 395-2121. fax: (212) 395-1285. TOLL FREE
PHONE NUMBER!...(800) 621-9900. Presidential escalations get almost as
much attention as regulatory issues and 911 fatalities. Do not accept sub
standard service. And remember, the people who take your calls at VZ are
trying their best - it's the inept leadership and incompetent policies
that make their job tough to do.
|
| Aug/17/01 |
Jay |
Los
Alamitos,CA |
changed over to
Verizon phone service to get DSL. Was given dsl installation date of 8-28,
it has now been bumped back to end of Nov. Verizon has legally slammed my
phone!!!
|
| Aug/11/01 |
Bill
Murray |
Philadelphia,PA |
Been waiting
since 11/2000. Still no DSL. Pathetic
|
| Aug/11/01 |
Rick
Whelan |
Clearwater,FL |
We WON against
Verizon DSL. See our posted message on August 10, 2001 in the "Pathetic
Tales of Pain" Section. Rick and Cyndi
|
| Aug/10/01 |
Collective |
Clearwater,FL |
Hey check this
out. I ran across this information during a "livid" verizon information
search. For: Charles R. Lee, chairman & Co-CEO and Ivan Seidenberg,
Co-CEO: address: 1095 Avenue of the Americans, New York, NY 10036. phone:
(212) 395-2121. fax: (212) 395-1285. TOLL FREE PHONE NUMBER!...(800)
621-9900
|
| Aug/9/01 |
Joe
Blow |
Tampica,Fl |
Marcus you
pathetic bastard are you still taking up web space, no question mark here
because I see you are. Get out from behind that PC boy and cut your poor
old mamma's grass!
|
| Aug/9/01 |
Joe
Blow |
Tampica,Fl |
Marcus you
pathetic bastard are you still taking up web space, no question mark here
because I see you are. Get out from behind that PC boy and cut your poor
old mamma's grass!
|
| Aug/9/01 |
KJ |
Houston,TX |
Verizon is
ripping off its cell customers on their bills. It has happend to me many
times. I wish there was a consumer protection agency to audit their
billing system.
|
| Aug/8/01 |
bcp |
baltimore,md |
this company
has filed a class-action lawsuit against verizon dsl: Washington, D.C.
Cohen, Milstein, Hausfeld & Toll, P.L.L.C. 1100 New York Avenue, N.W.
Suite 500, West Tower Washington, D.C. 20005 Phone: (202) 408-4600 Fax:
(202) 408-4699 Seattle, Washington Cohen, Milstein, Hausfeld & Toll,
P.L.L.C. 999 Third Avenue Suite 3600 Seattle, Washington 98104 Phone:
(206) 521-0080 Fax: (206) 521-0166 New York, New York Cohen, Milstein,
Hausfeld & Toll, P.L.L.C. 825 Third Avenue 30th Floor New York, New
York 10022 Phone: (212) 838-7797 Fax: (212) 838-7745 Please contact us via
e-mail at lawinfo@cmht.com.
|
| Aug/6/01 |
Ernest James
Sullivan |
Baltimore,MD |
I need the
fraud Department.
|
| Aug/2/01 |
MK |
Walnut,CA |
First thing
I'll ask from genie is to have 2nd phone company in my area other than
"Verizon :-("
|
| Aug/1/01 |
Randy |
Ramsey,NJ |
VERIZON NEEDS
COMPETITION TO GET THEIR ACT TOGETHER!!! Remember when cable was 1
company? Same attitude--slow service, bad reps. After competition showed
up, their tech guys are there when u need them (mostly). The government
should totally break it up and setup internal affairs because there's
DEFINETLY a fraud case going on. MONEY IS BEING STOLEN BY THIS F-KIN
MONOPOLY -- WHERE's THE ANTI TRUST LAW??????
|
| Jul/31/01 |
Phenn |
Clearwater,FL |
Had Verizon DSL
service. Moved. Told it was not available. Got billed for it anyway. Told
it was disconnected. Got billed again. Found out it was turned on at old
address. Asked to cancel again. They did. Then, they turned it back on at
old address. Kept getting billed. Called again. Called again. Called
again. 5 months later, still getting billed, still have service at old
address and no one knows if it's available in my new home or not. More
than 20 phone calls. More than 2 bottles of Captain Morgan. What a bunch
of wankers.
|
| Jul/30/01 |
Mike |
Marysville,WA |
I use to have
DSL Service with a old phone company in Jan of this year. Verzion told me
that I was unable to get DSL from them do bad phone lines. Didn't your
company install the phone lines I asked???? They told me that I must have
not had the service because they were a new company in my area. Well duh!
you A**holes bought out they company in which I had service with you
should know. Buyer beware.
|
| Jul/29/01 |
John
Doe |
whocares,AK |
Verizon Online
tried to fire me because I aparently offered to much credit. I'm sorry
that I'm there to help the customer.
|
| Jul/27/01 |
John
S |
Clinton,NY |
Update!! The
phones will be repaired by Tuesday. We will be without service for 7 days.
What could possibly take that long to fix? Do they know what they're
doing??????????
|
| Jul/27/01 |
John
S |
Clinton,NY |
Phones been out
since Tuesday. We've been plagued with poor line conditions in the past as
well. Dosen't make for good dial-up.
|
| Jul/26/01 |
Ivan
Seidenberg |
New
York,NY |
They tried to
charge me $100 for a modem, and I'm the f***ing CEO!!!! I shouldn't have
to pay for anything!!
|
| Jul/26/01 |
paul
bruno |
N.Y,NY |
Why would
anybody pay $39 a month for dsl 640k when Cable modems are 7meg for the
same price.
|
| Jul/21/01 |
Sally
Powers |
Everett,MA |
Version says:
you can't send mail as me@mydomain.com anymore -- you HAVE TO send as
me@verizon.
|
| Jul/20/01 |
Mike
Jones |
Igleeus,Al |
Verizon is:
Very Easily Replaced Information Zealots On Narcotics
|
