| date |
name |
city/state |
issue |
| Apr/26/03 | Don P | Rochester,NY | I just received a refund from Verizon after hiring an auditing firm to represent me. Verizon is ripping off everybody and so many people have no idea! |
| Apr/23/03 | Shawn | pittsburgh,pa | My cellular phone broke around thanksgiving. Verizon wireless could have cared LESS! I attempted to get the situation corrected for over 6 months. They were rude, evasive, deceptive, and did NOTHING to help me. Their only response to numerous complaints was to "INFORM ME THAT THERE WAS A 175.00 DOLLAR EARLY TERMINATION FEE" that I would be subject to. Believe me , never, never, NEVER, EVER consider VERIZON FOR ANYTHING!!!!!! |
| Apr/17/03 | rob | wappingerfalls,NY | geuss what..they dont even put the money back in to the system |
| Apr/17/03 | Caroline | New York,NY | Verizon claim that the f$$king Universal Surcharge that appears on your Cell phone bill as well as your home phone bill is required by the FCC but it is a fucking lie..FCC passed the law for phone companies to pay that fucking surcharge but what does Verison do? The pass it on to their customers...The Universal Surcharge is use to help them repair their system. Why the fuck do i have to pay this shit. |
| Apr/16/03 | Mary Donahue | Boston,MA | Back in the day when pay phone calls were 10 cents, you could talk to an operator if it ate your coin. Not so with 50/call Verizon. You can leave a message asking for a refund check! Yeah, that really helps me out with a broken payphone and no change at 11:30 PM!! |
| Apr/15/03 | Robert | Jersey City,NJ | Never had one problem, land line, cell or DSL. Also, you people can't spell. |
| Apr/6/03 | mark | seattle,wa | man f#ck this company |
| Apr/4/03 | Patricia Watson | Columbia,SC | Hey, you verizon idiots!! Just want you to know that I have told over 60 people what you did to me. Many had your service but do not like it. They will not renew their contracts with you. I have a BIG mouth and intend to keep talking. But only the truth. Something you thugs know nothing about. So verizon, sue me!!!
Patricia Watson |
| Apr/1/03 | Dan Hill | Clinton,UT | Their "Customer Service" people gave me completely inaccurate information about my contract termination date on multiple occasions. When confronted about it they refuse to accept responsibility and demand $175. If it's not in writing, it's a damn lie. |
| Mar/30/03 | TO: Identity theift | Piedmont,AL | This is a response to 'identity theift'. Sorry to hear what happend to you. I suggest contacting your attorney general of your state and even the Federal Trade Commission as well. Good Luck |
| Mar/29/03 | NN | . | Hey Patricia Watson, YOU GO GIRL! Let's begin this protesting in front of every Verizon Store nation wide! |
| Mar/29/03 | Unhappy Verizon Customer | USA | Verizon needs to stop there false advertising "Can You Hear Me Now?" If that guy has no problems in the commerical with reception, what kind of phone is he using, and why aren't Verizon customers offered a phone that works as well as stated in the commercials? |
| Mar/29/03 | Cyndi | Fargo,ND | Verizon has proven to it's customers that it is easy to lie to there customers. I live in Fargo and get poor reception day after day. Verizon claimes that they have a contract with Cell One to use Cell One's tower's in area's of poor reception. This is a complete lie on behalf of Verizon. A class action lawsuite against Verizon wouldn't be a bad idea. |
| Mar/28/03 | Kelly Falante | San Diego,CA | I have verizons motorola T720 it sucks verizon phones suck!!! Verizons phones cannot use any accessories accept verizon accessories!If I was told this from the beginning I never would have chosen them....does anyone know where I can find a way to rig it so I can use a flashing antenna if so email at kelly@phantommarine.com or what cell co. I should use next? |
| Mar/27/03 | Patricia Watson | Columbia,SC | I believe that if everyone got together and fought Verizon we may get somewhere. The public needs to know what low lifes run this company. I myself am making up signs and when I have time I will picket their call center. I will do all I can "within the law" to get the word out. I intend to be very aggressive in my persuit of justice. I will demonstrate with signs,pass out flyers whatever it takes to get the word out. there are several who said they will join me. Sue me verizon. Patricia Watson SC |
| Mar/26/03 | Patricia Watson | Columbia,SC | There is nothing those verizon thugs can do to me so I will tell the truth!! They have no morals or consciences and treat their customer service employees like dirt. I know, as I worked there and heard nothing but negative things from their employees. I'd say that verizon is right up close to Saddam in the lying and cheating department. I don't believe the back stabbers with the inflated salaries have consciences. In my opinion, Ray Auch, Bob McClellend, and others whose names I can't recall right now, are lower than the scum of the earth. Now sue me verizon and see what you get!!! Better still write to the Columbia Police Dept. like before. You people are good at trying to bully older women. By the way, I don't live in Columbia!! Can't you stupid freaks get it right???? This is Patricia Watson, SC.
|
| Mar/25/03 | Patricia Watson | Columbia,SC | The Columbia S.C. call center is still employing sexual harassers,and allowing and denying racial discrimination. I, as an older female, was discriminated against by Verizon and they got away with it. AS SOON AS I GRADUATE IN AUGUST I WILL BECOME "VERY AGGRESSIVE" in my own little battle with this EVIL company. I just don't have time right now. I want you to know VERIZON, this is PATRICIA WATSON and I am looking foreward to more of your threatening letters. As you can see, I am terrified!!!! P. Watson |
| Mar/22/03 | a response.... | here,there | How could you not notice you're being charged for an extra line for over a year?? Some people are brilliant...or never take the time to look at their bills. And also, does it take a genius to understand that if you don't pay your bill your service will be disconnected?? Just a simple response as a person who decided to browse this site. |
| Mar/21/03 | Paul Warren | Rapid City,SD | I wholeheartly agree with all the comments stated. I too and my family started with verison service plans and after poor service, incorrect billings for months, run around service for corrections or reembursments we dropped all our calling service plans. I never went back to another plan yet. The family members all went to other service plans after having paid large early disconnect fees for terminating early for such poor service. Class action lawsuit...aaaa..."can you hear me now".... |
| Mar/18/03 | Reneka Britton | Florence,KY | Put 90.00 cash in sealed envelop in payment drop box inside the store @ front desk b/c thay called me and said if they didn't receive payment before closing time I would be shut off GUESS WHAT? my phone was shut off the next day and they said they never received that payment. someone in that office got a 90.00 bonus. I had to pay again + some to avoid credit problems. VERIZON SUCKS! |
| Mar/14/03 | Jay Nichols | Gaithersburg,MD | Called with dsl question, looking for simple yes/no answer. Was transferred 4 times, ending in wrong department somewhere on the west coast. I gave-up after 25 mins. These people are clueless! |
| Mar/13/03 | Mikey | Spfld,MA | Called to add caller id service; a 6.00 addition. Never told about 36.00 'service order' fee; these people are deceptive criminals, nothing more. |
| Mar/9/03 | Monique R. | Hartford,CT | Verizon has incorrectly billed me for over seven years! Luckily my friend caught and I made them cough up the difference. F$*&ing crooks! |
| Mar/1/03 | Jon Greenhalgh | Santa Monica,CA | Verizon switched my plan without my consent, and had
been over billing me for 6 months. Several 2 hour calls to
customer service only yielded a supervisor after I finally
began screaming on the phone. After billing me $612
they conceded the error, but were unable to send me a
corrected statement. I just got a new bill, and there are 2
mos. charges on it, after they told me my acct was up to
date. They have repeatedly charged late charges without
sending me an updated bill. F#CK this sack of SH!T
company. |
| Feb/27/03 | Roger T. | Salem,MA | I have probably wasted at least 10 hours of time dealing with false installation dates, slow download speeds and being on hold with their DSL. They should be paying me! |
| Feb/23/03 | Wendell R. | Harrisburg,PA | Made the mistake of signing up for Verizon's DSL. Connect speed is slower than a turtle. Tech support even slower. |
| Feb/17/03 | Lynn Jacobs | Knoxville,Tn | We had 2 phones with them for about 1 year. 8 months into it, started experiencing billing problems. Cancelled service in December and paid bill off. Started receiving bill again in June/July for calls made Jan. - March. We didn't even have service with them during that time. |
| Feb/15/03 | Y. Barba | Los Angeles,CA | My service was cut off because verizon said they called me at home while I was at work and I told them to cut me off. They claim someone answered my phone. I can't believe someone would get in my home not take or move anything and answer the phone for verizon to cut me off. HOW STUPID CAN YOU BE? All they told me was that I had to pay the bill or this will go on my credit report so I will pay them but I never want to see that seven letter work again in my life! |
| Feb/27/03 | Dave
Cintron | Los
Angeles,CA | Discovered that
"free mobile to mobile" involves charging you for Peak minutes then
crediting you back non-Peak minutes, driving your bill up! What a scam.
This must be happening to thousands of people. How about you? |
| Feb/25/03 | FEDUP W/
VERIZON | LAGRANGE,GA | SALESMAN LIED
ABOUT SERVICE, SAID NO ROAMING ANYWHERE, ANYTIME.PERSON IN OFFICE STOLD
THE CASH PAYMENTS, MANAGEMENT KNEW THIS AND SAID THEY WOULD HANDLE THE
PROBLEM. NOW THEY ARE TRYING TO COLLECT OVER $600. SORRY VERIZON, YOUR
CALL DID NOT COME THROUGH. |
| Feb/24/03 | David
Robin | Victorville,Ca | Had my toll put
on block.was told that I owe $97.00 Iasked them 3 times to send me copy of
calls. They have not done so because I do not owe them. Have turn them
over PCU
|
| Feb/23/03 | Jack
E | Pittsburgh,PA | My Wife &
Daughter both have Verizon with 1000 minutes Mobile-to-Mabile and
continually get charged PEAK rate we're alway told they will call back in
24 - 48 hours. No one ever calls |
| Feb/23/03 | crs | Pueblo,Co | if you could
get a straight answer out of anybody or a reliable answer then hallelujah!
|
| Feb/22/03 | Michael
Brady | Moscow,ID | Phone salesman
promised services NOT offered in my area, joint time for my two lines,
email, browser, etc. -- DID receive credit for the service lies; however
the STarTac phones' have a switch would malfunction keeping me from
hearing the caller. I was offered replacement refurb'd StarTacs--told me
to pay ANOTHER $100 if I wanted a new mode. A service rep told me a week
and a half ago that the problems was "known" and she herself had gotten
rid of her own StarTac. They knowingly provided phones which they knew
were likely to be defective. I have just "negotiated" an end to the
contract today - we'll see if they honor the verabl promise not to bill me
for the last couple months. VW had contacted through SPrint locally, so
that's who'll get MY business...
|
| Feb/22/03 | Michael
Brady | Moscow,ID | Service
Misrepresentation and knowingly providing faulty equipment |
| Feb/18/03 | rodney
basnight | brooklyn,ny | i had verizon
for 11 yrs as soonas i leave them they tell me i owe them hundreds of
dollars GUESS WHAT!good luck in collecting it |
| Feb/16/03 | Anne and
Ed | Wakefield,RI | I understand
there is a class action suit against Verison and I want to be part of
it......how can I get back at them for ruining my credit? Contact me at
Charlestownwood@aol.com
|
| Feb/14/03 | Allison | Venice,CA | Verizon charged
me for an extra phone line for a year and then said they could only refund
me six months of charges because they are unable to access their archives.
After getting that refund I canceled all service with verizon but they
keep charging me monthly fees. Repeated phone calls have not stopped the
bills from coming. |
| Feb/12/03 | Rodney | Knoxville,TN | I work for a
cellphone company here in TN and we have to deal with Verizon issues ALL
the time! It seems that everyone is getting screwed by this company even
if they don't know it. I suggest all Verizon customers look closely at
your bill and read your contract. If you don't, you shouldn't be surprised
when they show up at your door with a scalpel and an ice
chest. |
| Feb/10/03 | Mitch
Alford | Henderson
,Tx | I am a victim
of fraud, and althought other companies, and banks are working with me,
VERIZON just keeps sending me collection letters, although I have made
them aware of the situation. STATEMENT FROM MARCH, all charges on this
statement were made to people I dont know nor know me, out of state. My
home was broken into while I was away for a few weeks. This is how my info
was obtained. Other companies such as CREDIT CARDS, ATM, AND BANK DEBIT
PURCHASE CARDS, are helping and the unauthorized user ran up approx.
$20,000.00 VERIZON we're talking $222.16 turned over to collections,
VERIZON needs to call those people on the 3/02 statement, the one I
skipped paying. Maybe they will know them I sure dont!!! I replied in
writing on 8/29/02 and never got a response.
|
| Feb/10/03 | Customer
Service Rep | Eastern,TN | I work for a
wireless company in their customer service dept. I do not like Verizon for
the same reasons most of you listed above, I've been ripped before. But in
retrospect, keep in mind, the people you talk to on the phones, aren't the
people who go out & fix your problems onsite. Sometimes there is only
so much we, (people on the phones), can do. We try to get you where you
need to be to get your problem fixed. |
| Feb/5/03 | Betty J.
Hudson | Decatur,GA | I got a phone
call, from an underwriter that verizon uses to offer a "special discount"
on 2 phones, basically for the price of one. There were no questions asked
such as: how much do I travel, how much do I plan to use the cellphone...
If the oppropriate questions would have been asked then I could have been
set up on a plan that best suited my needs. Being that the proper channels
were not taken through verizon, I got all kind of roaming charges in the
amount of $1,700.00. I also, was not informed that if I used the phone
outside of my city or the state of GA there would be roaming charges.. I
feel that if verizon is going to have an underwriter working for them they
should be trained properly. I called verizon to explain the situation but
they said nothing and didn't do anything to justify the situation. Verizon
decided to cut one of the phones off, and I had to pay an extra $200.00
for that phone. This is POOR business for Verizon and they will NOT be
getting a referral from me for anyone to use there service. |
| Feb/4/03 | Don
Boell | Castle
Rock,CO | I've been
overbilled by over $166 and Verizon will only admit $98 of errors. I
rescinded my permission for them to auto-bill my credit card, but they did
so anyway. |
| Feb/4/03 | cecil
moore | memphis,tn | verizon said i
get free long distant but you could only get long distant if you called
out from your your city not if you left town and try to call somewhere
else.
|
| Feb/3/03 | Alethea | Fort
Washington,MD | Ive had Verizon
for a few months now (cellular)... I have had NO problems at all. Maybe Im
just a lucky B!@#$???? |
| Feb/1/03 | gl | san
antonio,tx | I thought I
would try the America choice when it came out. I bought 2 phones and spent
the next week going 'can you hear me now' becasue nobody could here me. I
called the store and told him it wasn't working out. I was told to bring
them back. They refunded my money. I called Sprint and they gave me 2 new
phones to not cancel! Then I get a $400 bill from Verizon. Seems like I
was roaming the whole time. So much for America's Choice! |
| Jan/30/03 | Edward A.
Stotts | Bedford,IN | Radio Shack
personnel,if not,should be trained to make sure, their Verizon customers,
know how to use their Nokia phone, and understand the contract,be- fore
signing it. Verizon is guilty of breaking the laws,(Campbell v. Air Touch
Cellular).
|
| Jan/30/03 | PHILIP
GUNRAJ | NEW,NY | I LOVE VERIZON
PHONES AND CALLING PLANS.OVER FOUR YEARS OF SERVICE, NO PROBLEMS!
|
| Jan/23/03 | Breann | cranston,ri | the only phone
company allowed in my apartment complex is verizon. the charge just to
have a local phone is $43.00 per month!!! If you add AOL or have no long
distance carrier-you get charged an additional $5 per month!! this is
highway robbery!!!! |
| Jan/23/03 | Jobless
Schmuck | Farmville,VA | Bought
cellphone clip, it broke the next day, returned to store. Refused to
exchange it, as they were "Independant Dealers" (though it says lifetime
guarantee, yadda yadda). Was told to leave. Furthermore, they contacted my
job's website (posted on side of vehicle) and got me FIRED for 'being the
rudest customer in their four years of service'. Filing lawsuit, and
buying an ALLTEL phone. Oh, and the service sucked, too. |
| Jan/20/03 | Maureen | Emlenton,Pa | Bought Cellular
One, Verizon Wireless, Sprint PCS. All gave surprise charges. Many calls
not received. |
| Jan/20/03 | Maureen | Emlenton,Pa | Bought Cellular
One, Verizon Wireless, Sprint PCS. All gave surprise charges. Many calls
not received. |
| Jan/19/03 | Twohig | Pawtucket,RI | I had a cell
phone account, paid the bill, and hardly ever used it. Then one month
instead of the regular bill of 30 or so dollars I get a bill for $512. It
seems that I had underpaid one month, I guess I accidentally wrote the
check out for 30 instead of 36 or something and instead of calling me and
straightening it out they just "decided" to charge me $480.00 dollars. I
shouldn't be surprised that they didn't call, they probably couldn't get
through. |
| Jan/17/03 | C
Schwindt | Pittsburg,Ks | I can not get
Verizon to honor the wireless phone contract I have with them. They keep
trying to charge me more than they should. |
| Jan/16/03 | Mark
Smith | Shoreline,WA | Verizon
wireless is cancelling all our email accounts on their Mobile web
"service" and telling us to get a free hotmail account to replace it, and
they aren't even even lowering the charge for this. |
| Jan/13/03 | Nathan
Pope | Rockville,Md | Verizon listed
our non-published number in the phone book and charged us $1.50 a month
for non-published service. This company is a total ripoff and has no
respect for its customers. They're evil! |
| Jan/10/03 | P.A. | Lexington,KY | Every month for
7 months I've called them to remove a $10 charge for "Free" night and
weekend minutes. My contract is up in 2 months and there is no way I would
sign another one with them! |
| Jan/8/03 | Arlene
Lache | Bronx,NY | Verizon DSL
calls me at my house,trying to get me to buy their services I tell them I
can't afford thety keep insisting and tell me i can cancel within a month
now i tried but they held me for 2 hours on the phone waiting to cancel my
order what happens we get diconnected after 2 hours of waiting to get the
services diconnected. The guy told me he was sending the modem but i told
him i did'nt know if my computer met the requirements well he said just
send it back which i did when the mailman came i refused the package. Now
I can't seem to get in touch with the department that will cancel my order
in time before they start billing me I am very very angry at how they con
you into things iin the future if i could afford i would definitly not go
to Verizon DSL they have very dishoest ways of selling their
products!!!!!!! |
| Jan/2/03 | Martin
Svidro | Catskill,ny | I repeatly
complained that the service I had was useless. I was disconnected charged
$219.00 and lost my $200.00 deposit, because I started using another cell
company that provided the coverage I needed. |
| Dec/29/02 | sandi
ramsey | manning,ia | I am so sick of
the commericals that say "can you hear me now" More than half the time I
cant get any service anywhere or I lose my call!! My phone
sucks!! |
| Dec/28/02 | Neal
V | Tucson,AZ | I had Verizon
change my plan to a better plan and thinking I was on the new plan began
using up my minutes. My bill sky-rocketed and have had problems using
Verizon ever since. I refused to pay a very high monthly bill and of
course they sent it to collections. Verzion is ruining my credit and now
Im going to take them to court after not being able to resolve $600 bill
and very crappy service (having to call billing every month for erronious
charges).
|
| Dec/26/02 | A.
Gilbert | Randallstown,MD | At first I had
a cellular phone with Cellular One, not knowing it was part of Verizon.
Both companies stink, their services left a lot to be desired.they should
listen to the customers..Verizom cam you hear me? |
| Dec/26/02 | Katrina
Wilder | Frankfort,NY | Unfortuately,
we are at the mercy of Verizon since there is no other landline service
option in our area. Since we occupied our new residence in Aug. of 2001 we
have had nothing but extremely poor service and our phone could not be
used about 50% of the time. Repeated requests for repair were ignored or
delayed. This has caused us great problens and inconvenience. It is clear
that Verizon is solely interested in collecting cash without providing
good or even adequate service to its customers. |
| Dec/25/02 | Twila
Thornburg | Piedmont,AL | Identity theft
victim. Someone set up a Verizon Wireless account in my name & used
over a year. I didn't know about it until I received a notice from
collection agency for $3,083.19! Called customer service & they
reviewed my account & all personal information was correct (except the
bill went to a P.O. box). They refused to give me the billing address,
without first filing a police report for ID theft. I filed police report
as requested & faxed. Still no results. Police dept. has issued a
subpoena for the release of this informaion, over 2 months ago & they
still won't disclose. They are protecting the criminal, it seems, but not
helping me at all. I'm the victim here! I don't know where to turn. Any
suggestions? |
| Dec/25/02 | Wallace | Storrs,CT | Having been a
verizon wireless customer for three years (completing our contract after
two) we had moved out of state and transferred our phone to another state
and choose to drop service after two weeks as we could not receive a
signal. Verizon continued to bill us for several months after we ended
service and they expect us to pay $150.00 even though we were not under
contract. They sent a collection agency after us. |
| Dec/23/02 | Robert and
Kathy | Rochester,ny | Since day one
we have had nothing but problems with our verizon service.This Sept will
be our 2 year renewal. We can not wait to end this contract. They
misrepresented our calling area. We were charged for calls to our phones
that were on our family plan that were suppose to be free. Dead spots in
areas that we were not told about. As a matter of fact there is a dead
spot in front of one of their verizon stores.(Can you hear me now?) What a
joke!! The customer service department is so unhelpful. Every month having
to be put on hold to speak with someone about your bill that they then say
they cant do anything about. Wasted time and money when it comes to
verizon wireless. We were told that there was a known problem with the
plan that we are on and instead of switching us to one that works we would
have to start all over with a new plan. What kind of customer support is
that??If you want a better way to talk to your loved ones..get some cans
and some rope and start talking.
|
| Dec/22/02 | Geena
Jones | Phila,pa | I have two
phones/I have been overcharged for last two months to the summ of $500
each month. In speaking with the rep by phone explained that the 800
minutes that I and my son have are not shared like 400/400 that it is
first come first served were her words. The advertising and marketing
aspects are false. Your whenever minutes are not viable and it appears you
can only use your phone on the weekends.. I want out of my contract
because of it..It's sad thing when a big business can not be truthful
about their business. Hidden charges are a ripoff. I have paid $1000 for
two $50 phones what a joke..
|
| Dec/19/02 | Celia | New
York,NY | The new voice
mail of 3/02 is really bad. If you agree, please call customer service and
complain. |
| Dec/19/02 | Laura
Auton | Johnston
City,IL | I had verizon
for 6 months and I was in my calling area and my phone said roam so I
stopped in at verizon and they used my phone to call another phone line
and when I got my bill I was charged roam so I went back to Verizon to
have them take the charge off since I was in my calling area and also
wasn't my call they wouldn't make it right with me so I ask to get out of
my contract because where I live I couldn't use my phone in the house I
had to go outside to use it and I was mad they wouldn't take the roam
charges off my bill and the tax always went up every month so I paid
$175.00 to get out of my contract and now I'm with Suncom and I can use my
phone inside my house or anywhere in the world and not have roam charges..
Verizon sucks. Customer service was very rude I asked to talk to the
supervisor and I told her my story and she said I can't do anything about
that. I feel she could of. I talked to another lady after I cancelled my
contract who works at Verizon and she said they should of made it right
with me and took the charges off. but no they didn't so they lost yet
another customer....
|
| Dec/19/02 | Dominique | anywhere,nj | My friend works at Verizon Wireless and was written up because she went against her supervisor and refused to lie to a customer, now this letter is a permanent part of her record. She wants to write in here but is afraid that she will be found out and terminated. |
| Dec/18/02 | Glenn | Poughkeepsie,NY | This company makes it hard for there employees to do the right job. FYI the more people they lay off for short term profits the complete breakdown of any kind of service is enevidable. |
| Dec/18/02 | Patricia Watson | Columbia,sc | I was a Security officer with SOS contracted by Verizon Wireless. After two years I was told that I was no longer allowed on the site because I complained about their discrimination practices against me. They did not want me there because I was an older white woman and not their idea of what a security guard should look like.Oh yes, they kept the sexual harrassing guards, knowing full well that one in particular was a sexual pervert. By the way they wrote that they were going to sue me if I put anything on this site. As you see, I am terrified!!! Read this Verizon!!!!!!! P. Watson Columbia, SC I am proud to sign my name. |
| Dec/17/02 | Patricia Watson | Columbia,SC | Today I received a threatening letter from Verizon. They threatened to sue me for voicing the truth of what happened to me . They said I have to remove anything I have said on this site. I told them to sue me. See what they'd get. I'd love the opportunity to get my story out to the public. Now Verizon I want you to know that this IS Patricia Watson from Columbia SC. |
| Dec/16/02 | Anita
Dick | Barstow,CA | Verizon is the
worst company in history. There phones suck and i was always roaming. I
just got out of the 24 month contract and signed up with Cricket. I could
drive all the way around my block and get service. |
| Dec/16/02 | MKB | Cumming,GA | I requested a
12mo. contract however after reveiwing the term I was stuck in a 24 mo.
contract. With the year they raised my fees from $15 to $30. Repeated
calls to customer service were fruitless. |
| Dec/16/02 | jerry /nadine
tyndall | angelscamp
95222,ca | charging us for
calls we never made or wrong full charges that did not pertain to our
account we paid these charges any way ,we were told by verizon we would be
in a lot of trouble if we did not. |
| Dec/14/02 | Hubert
Hebron | Huntington,NY | The verizon
sales rep. gave false information on the calling plan. I called cust. svc
and they were |
| Dec/14/02 | Hubert
Hebron | Huntington,NY | The verizon
sales rep gave false information on the type of svc plan sold. I called
cust. svc. and they did not help in the matter I requested to speak with
|
| Dec/13/02 | Matt
Nelson | Duluth,MN | Luckely I
canceled my service (becasue it sucks so bad) within 15 days. Now they say
it will take at least 8 to 12 weeks to get me my refund
check. |
| Dec/13/02 | Jack | rochester,ny | The special
deal i signed up for was $17.99 a month the bill always added a $5.35
miscellaneous charge that no one at Verizon could explan..i wouldn't pay
it, now a collection company is threating me...there billing dept. should
be investigated by the attorney generals office
|
| Dec/13/02 | Jeniffer | Grand
Rapids,IL | Learn how to
use your damned phones, and you won't be receiving these high
bills. |
| Dec/13/02 | Penny
Turner | Topeka,KS | I feel my phone
bill was extremly high $697.00 for one month there zdd is very miss
leading. |
| Dec/12/02 | LFerry | Chambersburg,PA | Service sucked,
never had service when I needed it, and the I sounded like that
commmercial, "Can you hear me now". Always got charged for roam in my home
area. |
| Dec/11/02 | Donna
Harr | Fairfield,CA | Service area
was too restrictive to make their service reasonable. Roaming too
restrictive. |
| Dec/11/02 | shannon
litteton | rowlett,tx | I called to get
service with verizon last year. I was told I needed to pay a deposit of
$150. So, I paid my deposit, and was mailed my phone. When I recieved my
phone and I found out I didn't have service in my area. I put in a call to
verizon and was told I would not be able to get back my deposit and would
be billed for phone and accessories. I then spoke with a supervisor, who
apologized and offered me a different rate plan. The new rate plan would
not charge roaming fees for texas,oklahoma, and arkansas. He also gave me
an extra 150 minutes a month. Well, me service was always being interupted
because all of the above was a lie. I continually was going over my
spending limit because my phone was roaming all of the time.
|
| Dec/11/02 | jenny
williams |
newholland,oh |
i was told 3
phones for 35.00 month and my first months bill would be 35.00 dollares
well my first months bill was 200.00 dollars
|
| Dec/11/02 |
JP |
Niles,MI |
2) Signed 2
year contract paid $400 deposit on two phones. Was told deposit returned
in one year. One year this month. No refund in site. Was told late payment
made pushes deposit back 6 new months. What late payment? Jerks.
|
| Dec/11/02 |
J P |
Nil,MI |
1) Sat on side
of road 6 hours(with 4 collegues) listening to Verizon inform me I "do
not" have road assitance. (their mistake)- no apology
|
| Dec/10/02 |
john
doe |
peoria,il. |
just signed up
and on my way to work phone will go from digital to no service to anolog
losing calls,what i need to know is im still under 15 days can i give them
the phones back pay for what i used and cancel?
|
| Dec/09/02 | vivien | NEWPORT BEACH,ca | I LOST MY BABY DO TO THE HUMILIATING,
PSYCOLOGICALLY ABUSING SITUATIONS
THIS HORRIBLY DISORGANIZED COMPANY
PUT ME THROUGH. I WILL USE ALL
POSSIBLE LEGAL MEANS TO TAKE
REVENGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
| Dec/8/02 |
Paula (Murray)
Meurer |
saint james
city,fl |
I've had the
service since May 2001 it was horrible from the start. Service and
reception...........
|
| Dec/8/02 |
sam |
slidell,LA |
Every since my
phone been off ,they been adding mo'money to the ,my bill is a 115.30 now,
I don't apreahate that at all.
|
| Dec/8/02 |
Tanveer A.
Janjua |
Bedminster,NJ |
Every month the
bill was wrong and they kept changing my long distance carrier despite a
PIC freeze.
|
