| date |
name |
city/state |
issue |
| Jan/28/04 | pamela | stockbridge,mi | my cell phone was sold to me knowing the area i live in was in a DEAD ZONE!every time i used it it roamed!notify the company to complain was told i could break my 2 year contract that the phone should of NEVER been sold to me because of the area i live. the business that sold it to me is NOW out of business in ann arbor mi.mean time the whole time i had it to use i stuck with the ROAMING BILLS! NOT HAPPY. PAMELA |
| Jan/27/04 | Zachary Young | Pryor,Ok | When I lived up in Kansas City.... My girlfriend at the time and me had got Verizon about 5/03 and I had moved back to Oklahoma... Well I had sent a fax to them so I would not be billed for my service... So I did not hear back from them I knew that they should follow up on a call back and they never did... So I Called them back and asked they said they got the fax... So then about a month later I get this bill back and it says U owe us money to disconnect... So I call back up come to find out no fax had been sent.... So I send another fax and the third one they finally get... Then they send me a bill for a 1.79 ..... Service sucked where I lived at... Always dropping calls... |
| Jan/27/04 | Julie Findley | massillon,oh | had a 2yr contract had problems sience day 1. It was supposed to be free long distance and no roaming charges i got a bil for over 350.00 dollars and there was no way in hell i can afford that with 3 kids so i didnt pay it and now its over 515.00 dollars.So i called they said i got charged 175.00 for early termation charges THERE IS NOTHING IN MY CONTRACT ABOUT EARLY TERMATION CHARGES. Now i go through sprint and have been for about 1yr now and have not had a problem my bill is the same every month. Iwill never choose verizon again or recommend them to anyone i know. |
| Jan/27/04 | William S. Kidd, Jr. | Lansing,MI | I originally had a two year contract, and was to receive a rebate for a free phone, which I never received. When the 2 years was up I was never offered any renewal nor any deals, Verizon just assumed I would continue the same contract with a rate raise. I immediately canceled. |
| Jan/27/04 | William S. Kidd, Jr. | Lansing,MI | I originally had a two year contract, and was to receive a rebate for a free phone, which I never received. When the 2 years was up I was never offered any renewal nor any deals, Verizon just assumed I would continue the same contract with a rate raise. I immediately canceled. |
| Jan/27/04 | William S. Kidd, Jr. | Lansing,MI | I originally had a two year contract, and was to receive a rebate for a free phone, which I never received. When the 2 years was up I was never offered any renewal nor any deals, Verizon just assumed I would continue the same contract with a rate raise. I immediately canceled. |
| Jan/27/04 | Brad | Henderson,IA | I found that by making a small change to my service, such as adding more minutes I could choose a 1 year rather than a two year contract. Call in and make any change to your service and you should be able to do likewise. |
| Jan/27/04 | Todd B. | St Paul,MN | Had many calls that I didn't make. Went to
customer service to see if they could check why
this happened. They said, they couldn't do
anything about my situation and that I had to pay
the bill. |
| Jan/26/04 | Layla Dumas | Cleveland,Oh. | I ruined my mother-in laws perfect credit by dealing with verizon wireless |
| Jan/26/04 | Layla Dumas | Cleveland,Oh. | I ruined my mother-in laws perfect credit by dealing with verizon wireless |
| Jan/26/04 | Angie | Frankfort,In | One year into my contract my phone quit working. It was going to cost more to buy another phone or cancel my service so I elected to finish paying my contract. When I sent the last check in I put on my check final payment. I continued to receive bills so I called several times to cancel. My husband call several times. We didn't won't this to damage our credit so we kept paying until they finally got the hint. I will do without a phone before I use Verizon for service. |
| Jan/26/04 | WENDY BROWN | DIETERICH,IL | VERIZON'S COMMERCIAL [CAN YOU HEAR ME KNOW] IS ONE OF THE BEST LIES IN AMERICA. |
| Jan/26/04 | Linda | Madison,Wi | Had verizon from Dec. 2000 - Dec.2002. Had a great deal of over-charges.Will never go back!!! Since then have changed to AT&T wireless - with MUCH fewer problems, at least their customer service reps. do help and make it right with you. DO NOT GO THRU VERIZON - IT IS A NIGHTMARE!!! |
| Jan/25/04 | Faith Shallis | Seabrook,TX |
I found your posting while searching for Class Action Suits against Verizon Wireless to join. I'm in the Houston, TX area. I've been a Verizon Wireless customer for 6 years and have two cell accounts with them. My problems started last August when I increased service and minutes on my one account. VW continued to bill me for the previous plan, charging me overages. Since Aug. 2003 I have been OVERCHARGED $109.24 in Sept.; $157.47 in Oct.; $166.80 in Nov. and $605.96 in Dec. 2003. Most of these have been due to incorrect billing - they are billing me for charges that should be covered in my plan.This has been confirmed by VW "customer care" representatives Shandria, Danielle, Michele, Courtney, LaWanda and another Michele who is the "Assistant Manager" respectively. Each time the customer care rep. gave me the actual amount due and I paid it. However, the incorrect invoicing continues and the credits to my account are either incorrect or delayed. I received a call yesterday from Verizon Wireless Financial Services urging me to contact customer care because my account was so "past due"! Unbelievable. My next correspondence is to the FCC, my State Representative, and the Florida and Georgia State Representatives. I'm also contacting an attorney. |
| Jan/25/04 | Caryn Best | Lockport,IL. | I called them every month about my bill. the roaming charges were terrible of course they did nothing.I changed companies |
| Jan/25/04 | Diane Cramer | Lockport,IL. | The roaming charges were outrages. Didnt take me long to change companies. |
| Jan/24/04 | frederick budge | lindenhust,il | Your roaming charges are rediculess,ran over minutes was way over charged for the sevice and was given no notice other than a extremely high bill. |
| Jan/22/04 | Erika | San Francisco,CA | Signed us up for new 1-year contract, complete w/ $175 early termination fee, when all we wanted to do was combine our separate bills into one bill (since we were getting married). Have switched to Sprint PCS. Very happy w/ them so far. |
| Jan/22/04 | David | San Rafael,ca | CONFIRMED FRAUD: Verizon illegally tacks on minutes. Let's do a CLASS ACTION suit. My plan rolled over last night. Made 2 calls, each less than 1 minute. Checked my balance: "31 peak minutes used." !!! Criminal. Bastards. Let's take them down. Who's with me? dasani25@hotmail.com |
| Jan/17/04 | Wendy | Claremont,Ca | I'm still trying to figure out whether my bill doubled last month as a result of my own overuse or this *228 thing. We just got the bill and paid it and a couple of days later they left a message on our answering machine that said we needed to dial *228 to receive this free upgrade from them to increase our roaming area or something like that. We didn't know before that, however, that we needed to do that and as far as I'm concerned, if I find out that my bill increased as a result of not knowing about this *228 thing, then the upgrade was not free. I paid them for it. |
| Jan/8/04 | Anonymous | Cant Say,TX | Wow. Today I was sitting in another training class and decided to check out the anti-verizon wireless websites. WOW. Just had to say that again. Anyways, I have decided to be as much help as I can to you guys. I work for an outsource company that is contracted for verizon wireless customer service in the west area but I pretty much have access to anything verizon wireless. I am setting up this e-mail account to help people out. I sit all day and watch the retarded customer service reps where I work not give a shit about any of VZW's customers but I am here to tell you that I do. If you have questions, ask me. Complaints, tell me. Here is the e-mail address and if you live in the west area, I'll see what I can do for you. I have this crazy idea that customers come first and have been going out of my way for VZW from day one. Outsourced businesses like the one I work for make HALF the hourly pay "true" Verizon Wireless employees do but we are a hell of a lot nicer I've found. The west area of VZW is limited to the following places: El Paso, Texas Fort Hood, Texas California Colorado New Mexico Nevada Washington state Utah Idaho Arizona and a few others, sorry I've been up since 5am working my ass of for my company to try and get a management position. Apparently, people with high IQs and college degrees are "overqualified." Heh. Here is my direct e-mail for help: VZWpunkgirl@hotmail.com Hope I can be of service. ~Anonymous
|
| Jan/6/04 | Venda Cardwell | Trochu, | Sent me a cut off notice on the 20th of December which I recieved on the 5th of January. The cut off date is for the 5th TODAY!! I've been trying to talk to someone aa day and got put on hold for 40 mins to talk to no one. I CANNOT HAVE MY PHONE DISCONNECTED, WHAT GIVES WITH THE SERVICE NOW DAYS!! |
| Jan/2/04 | Patricia Watson | Fayetteville,NC | just letting you know that I am still voicing my opinion about you crooks. I have had many people contact me after reading the nasty, threatening letter you wrote me which is posted on this site. I have received many letters concerning this and trying hard to respond to as many as possible. I tell them my personal story along with some of the underhanded practices your company engages in on a regular basis. I have received well over one hundred personal letters from people glad I am fighting back. I will not quit as long as I live. |
| Jan/2/04 | Patricia Watson | Fayetteville,NC | just letting you know that I am still voicing my opinion about you crooks. I have had many people contact me after reading the nasty, threatening letter you wrote me which is posted on this site. I have received many letters concerning this and trying hard to respond to as many as possible. I tell them my personal story along with some of the underhanded practices your company engages in on a regular basis. I have received well over one hundred personal letters from people glad I am fighting back. I will not quit as long as I live. |
| Dec/29/03 | Skip | Scranton,SC | NINE OF FU@#ING CLOCK AT NIGHT IS PEAK!!!!! What fu@#ing business uses their phone at that hour to call it peak??? |
| Dec/21/03 | Annonymous | Dallas,Tx | Ok guys what you don't realize is that for EVERY company out there you could find a million people who have had a "problem" with them.. Thats life get over it!!! |
| Dec/4/03 | Verizon Hater | Irvine,CA | With Verizon, expect to spend on 30-45 minutes every time you go to a Verizon store waiting for assistance. Because they are too cheap to hire enough associates to help their customers. |
| Nov/16/03 | Cyndi | Lawrenceville,GA | Responding to Gary Ostlund, this definately sounds like a case of identity theft. I strongly suggest posting your complaint on www.planetfeedback.com to see if you can get this resolved. It's free, and you will get a response back. Verizon Wireless screwed me over and threated to turn my father over to collections, so he paid the bill that was never owed in the first place, just to get Verizon off his back. Oh, they also came back after him after he cancelled out his cel phone, Verizon said, you are now in a 2- year contract, when at the time he had cancelled his contract was about to end. Verizon will stick it to you regardless if you like it or not.
|
| Nov/16/03 | Cyndi | Lawrenceville,GA | Any class action lawsuites going on about Verizon's billing problems? Or just any class action against Verizon Wireless?? |
| Nov/6/03 | Gary Ostlund | Cottage Grove,OR | Verizon has billed me for $1,303.50 for a set of phones I have no clue why. I've never had a verizon account and I called the fraud investagators and they haven't returned any of my 15 calls. Now they plan to turn me over to a collections agency for a bill I never authorized.THIS IS BULLSHIT! |
| Oct/31/03 | Sherry | Santa Barbara,CA | CALIFORNIA RESIDENTS/BUSINESSES - Please contact Contact: Robert Curtis at 805-962-9495 of Foley & Bezek (California law firm) if you have Verizon billing problems and would like to sue Verizon.
|
| Oct/9/03 | Austin | Woodland hills ,Ca | Verzion what happen to your company? |
| Sep/13/03 | Cyndi | Lawrenceville,GA | It's not uncommon these days for Verizon to stick you to a 2-year contract. Don't forget that they still have a 1-year contract available, but for them to sucker you in to such lousy service and provide you with nothing but problems this is the way they stick ya is with the 2-year contract and don't give you the option of a 1-year contract. Verizon reps are trained to lie through there teeth to the customers instead of telling the customer the flat out truth about how lousy there phones and service are...Oh, don't forget, if you haven't already received harassing messages with voulger language from a Verizon rep your one of the few lucky one's. Hopefully Verizon will hold there word from my suggestion to make improvements to there customer service and how they conduct business in a professional way with there customers.
Verizon, you have a very, very long way to go before you begin showing any improvments.
Be sure if you really want to be heard, check out www.planetfeedback.com where you can post a real letter and get a real responce back from Verizon.
Best of Luck,
X-Verizon Customer |
| Sep/12/03 | BM | SLC,UT | THIS IS A GREAT DEAL...SELL ME A TWO YEAR CONTRACT SELL ME A PHONE THAT IS JUNK...SPEND OVER $300 A MONTH ON CELL PHONE SERVICE AND THEN TELL ME I CANT GET A NEW PHONE AT A DISCOUNTED RATE BECAUSE I SIGNED A TWO YEAR CONTRACT NOT A ONE YEAR CONTRACT....NICE WAY TO FOR VERIZON TO REWARD LONG TERM CUSTOMERS |
| Sep/10/03 | Robert Chapman | Porterville,CA | I had an account with Verizon I owed 60.00 I paid the bill with a money order. The payment never got credited. Never found out who cashed the money order cause it costs 40.00 to put a tracer on it so, I lost 60.00 never paid the bill. I called customer service and first they said they would credit my account then they said they never recieved the payment and now Verizon turned it over to a collection agency. I quit verizon, and have a boostmobile phone now. It will be a cold day in hell before I ever pay you Verizon. |
| Sep/5/03 | Cyndi | Lawrenceville,GA | I strongly suggest if you really want to get a response or want a problem you may have with Verizon to post a feedback letter on www.planetfeedback.com. I finally got my problem resolved by a Verizon rep who was helpful. |
| Sep/4/03 | cyrix | nyc,ny | https://vmw.verizon.com/ecot/appdispatch?ts....etc..... well i'm trying to log in there sys. with a couple of thier user acc. but no luck anyone got any idea's |
| Sep/2/03 | Cyndi | Fargo,ND | www.planetfeedback.com Check out all the dirt about Verizon on this site as well. |
| Sep/1/03 | Roy T. Palumbo | Manassas,VA | This company has ruined my day to day life. Everything from cutting off my sevice by mistake, to re-assigning my number to someone else then letting me continue using it. They have killed me |
| Aug/31/03 | Cyndi | fargo,nd | This is from Kristy, a Verizon rep. Thinking about going with Verizon, read my e-mails I have been receiving from the company.Thank you for contacting Verizon Wireless through our website.
Unfortunately, you are not the account holder, you father is. He is the only
person that would have been able to extend the contract and order equipment on
this account.
You have not been authorized by your father on this account. Because of this,
we will no longer discuss this situation with you. Please have your father
contact a supervisor at 866-594-8482.
We appreciate your business. Thank you for using Verizon Wireless products and
services.
Sincerely,
Kristy M.
Verizon Wireless
E-Care Lead Coordinator
|
| Aug/30/03 | X-Verizon customer | Atlanta,GA | This is to the Verizon tech in Long Island NY. WOW! New Yorker's really do use Faul language. Another Verizon tech just cannot handle the truth, the real truth about how lousy the company is. It's too bad a company pay's it's employee's to lie. Just like the porn industry, I guess it's an easy way to make money. |
| Aug/28/03 | VZW Tech | Long Island,NY | First of all, stop your incesent whining about wrong bills. Every company screws up subscription charges, if you could read, all credible sources will tell you as high as VZ and VZW mistakes are, there the lowest in the industry not to mention their correction rate is also the highest.
Second, the guy from Jersey was right, you all can't spell.
Third, when your cell phone breaks, guess what, its your goddamn responsibility. When your TV breaks, you don't blame the CATV provider? Even if they sell you the phone, they don't make it. Go to another carrier and see what happens when you need your phone fixed. Got T-Mobile? Go to the gas station you bought it from cause they don't have company owned stores. Same for Nextel. Sprint charges you $3 bucks to stay on hold for tech support for 30 minutes just to be told you have to send your phone in for repair. VZW is the only company with a large company owned store footprint with technicians and customer service reps.
In closing, if your gonna cry and moan about every little mistake, then go to another carrier, get massive dropped calls, wait for your handset to break and get no help (cause they all do, cell phones are made like s*it) and then still get the occasional billing errors. Get bent losers
*Oh by the way, don't bitch how their DSL sucks, cause ALL dsl sucks, there are about 10 places it actually works in the entire country and it doesnt matter who your provider is. |
| Aug/25/03 | Soon to be X Verizon customer | Lawrenceville,GA | Samething here as the person in Dayton OH. Verizon keeps builing me for over usage and suggests that I upgrade to a plan with more minutes but I still go over my minutes; they claime and I am not on the phone making phone calls for that long of time they are billing me for. Verizon claimes that I am in a 2 year contract with them, but I never signed a contract and I've told them that. They told me that my phone bill is the contract,which is straight out a lie. I agree, something must be done to finally put a stop to a company that are nothing but con-artists. |
| Aug/22/03 | Patricia Watson | Forest Acers,SC | Well, Verizon finally got rid of one of their sexual harrassing security persons. Guess they had too many complaints. Why did you wait so long to take action Verizon? Now just just do me another favor and go out of business, you pack of garbage. |
| Aug/19/03 | CS | Cleveland,OH | I have been with Verizon two years and I have had two bills that I didn't have to call them about. Every month they over charge me! $10.00 to over $100.00. They correct it after I call but how many thousands of people have the same problem and don't call !! |
| Jul/30/03 | Anice M. | Winchester,MA | We recently switched to Verizon and from day one we have had nothing but problems. We pay all our bills in full and on time but they still fail to provide us with quality service. We have gone a whole month without phone service in our home because their technicians don't know what they are doing. |
| Jul/28/03 | christinenoble | dayton,ohio | My bill is always wrong,substancially in their favor,the error is never in my favor. Hmmmmmm? I call and call and pay and pay. They lie beyond believe. How can I get out of the contract? Ofcourse, they don't do anything wrong according to them, I simply can't understand the plan, so they say. I never had problems in college understanding, but I can't understand them, so I just pay. I never use even half my minutes but always owe more than the monthly agreed upon fee. Can't something be done about them? |
| Jul/27/03 | Cathie | las vegas,nv | Verizon are not nice people. They should be procecuted for their crimes. I could not work for a company like that. SO I JUST QUIT !!!! SO-LONG VERIZON |
| Jul/25/03 | Patricia Watson | Columbia,SC | Verizon is continuing to employ racists and sexual harassers at their Columbia South Carolina call center. I have told John Lucas at 941 923-1748 in a Fl. location but he is NOT interested in this. I suggest that anyone with problems contact the legal department at 908 306-7343. This evil company will go out of business eventually but in the meantime we have to at least try to do something. I have had Sun Com for three years now, and no problem I love the un plan. Patricia Watson of Columbia South Carolina |
| Jul/19/03 | laid off | peekskill,NY | Verizon sucks, and are crooks, and are liars, and have no integrity, the law of averages will come around. |
| Jul/7/03 | Austin M Gilson | Woodland hill ,Ca | Hello
I had Verizon for the past 2 years and I was happy with them I paid the $400 deposit as required by them after the year I was suppose to get it back after dozens of calls they gave it back.than 4-5 months after that I had added a phone for my wife and that was like opening a door for the crooks at verzion I had been tripled charged for the activation I had requested credit for that and they said they would do and then my bill use to be between 75-100 bucks and the with the added phone they jumped to $160-200 a month.Also I had never signed a contract on the second phone but that doesn't matter to them.my bill was suppose to be on auto pay from my credit card and for 3-4 months I received no bills but come to find out on July 1st or so my phone was put on hold for non payment of $465.00 for non payment.and I had thought that was out of the question because the extra phone wasn't used for month because my wife had lost it in the house and they had never given me that credit from the overcharged connection fee that they had promised me.I was willing to work with them if only they took off the 2nd phone that wasn't being used they had told me that they will charge me a broken contract fee of $175 one that I had never signed.so I had told them it will be a cold day in hell before I pay them for that.there are many other unsatisfied customers at http://www.ripoffreport.com/results.asp?q1=ALL&q5=verizon&submit2=Search%21&q4=&q6=&q3=&q2=&q7=&searchtype=0 just copy and paste the URL or just go to RIP OFF REPORT.COM AND TYPE IN VERIZON To see a list in the past few months it had jumped from 61 to 158 I have no idea what they have been doing wrong for the past 6 month but it is showing before I had recommended them because the customer service was splendid but all goods things must end now I owe them $815.00.I'm on disability from an accident from the us navy on a fixed income of $787.00 a month with 2 kids I just can't believe how some companies rip people off.I will be posting a website for this company at this or a similar address @ ripoffatverizon.com or losemoneyatverizon.com or extortionatverizon.com.A copy of my contract will be sent to http://www.fresno.bbb.org/ and http://www.ftc.gov/and what ever complaint center that deals with ripping consumers off And as far as customer service the people I spoke to are understandable & knowable even thou I had spoken to one for close to 1hr & 20min about the credit card problem on June 19 and he had told me hell call back in which he had never did and 1 other person that said I don't care what you do its not my credit.and I hope some day he'll get the same treatment he gave me oUT in the overall rating on there customer service I would rate them a 7 out of 10 if it wasn't for the few A??holes.I truly believe that verizon can change I had like them before and if they can fix this problem I would likely stick with them compaired to AT&T Pacbell and sprint another option is T-Mobil there pricing plans are good and i beleive that thay will be a great service for me if verizon can't/won't fix my problem |
| Jun/13/03 | D. George | Alexandria,VA | Verizon Yellow Pages billing me for over $30,000 for business yellow page advertising that I don't owe due to their own billing mistakes. - I need suggestions - Does anyone know of a class action suit? Debinnova@aol.com |
| Jun/7/03 | Patricia Watson | Forest Acres,SC | Hello you verizon crooks!!! How is it that they want to crucify Mattha Stewart yet allow you to get away with your criminal acts? It won't be long and you will collapse. Wonder how many milliions of dollars you have screwed out of your customers? Ray Auch, are you still at Verizon here in Columia? In my opinion you are a liar and much worse. Can't wait till they give you the boot!! You sneaky, cowardly little CREEP!!!! Oh yes, you are still employing and protecting SOS? The "so-called" security company that allows, and even promotes sexual harassers??? They are also scum. SCUM attracts SCUM!!!
Sue me for slander Verizon like you said you were going to do!! I am patiently waiting. You are full of shit and lies. All threats?? I can't sleep at night I am sooooo afraid of you creeps. LOL
|
| Jun/3/03 | ted | somewhere | Verizon,get out of Telus.Your destroying another company.Verizon owns part of Telus and is destroying it now |
| 5/31/03 | laid off | peekskill,NY | left other job, took pay cut for what I thought was good job, you know good company, good solid work ethic, good customer service, pride in a job well done. What a crock of ---- . To bad from my end I really found out about this type of corporation. Good luck too you all who are decent hard working people. |
| 5/29/03 | JOHN | IRVINE ,CA | REPLY TO VERIZON GUY. IT GOES TO SHOW YA THEY ARE AN EQUAL OPPORTUNITY EMPLOYER.THE PEOPLE THEY EMPLOY ARE RETARDED AND TALK TO THEMSELVES |
| 5/29/03 | JOHN | IRVINE ,CA | OVERCHARGED $400.00 NO ONE KNOWS WHY. THE BEST PART
WAS RIGHT BEFORE CHRISTMAS. THOSE FELCHING MOTHERF**KERS |
| 5/21/03 | Scott | Pleasanton,CA | Verison, the worst customer service problems (billing) I have ever experienced. The only time I have ever experienced a company this bad was when I had a credit card from Providian, they constantly were trying to charge late fees. Everty month I would call and they would drop them. They wound up losing a class action court case and have since stopped these actions (I cut up the card).
Verison is way worse. Wrong billings, wrong long distance charges. this last moth they misapplied my payment to an account that has not been used for years (apparently they don't take the old accounts off the computer but issue a new account when you upgrade. Paid by credit card to give me time to find out what happen to my check and then they lost the credit card payment. I have a confirmation number but they are unable to track by the confirmation numbers. Apparenty they hand these out just to make us feel good. Went to the local store and started talking to people who were thinking of purchaing a phone.................I tell you what , that was fun to see them get upset instead of me.
|
| 5/21/03 | Olesya | rochester,ny | My mom has a verizon phone in denver, and it sux, she constantly drops calls and cant move her head while she's on the phone, cause if she does- she looses the reception. She had her phone replaced twice now. I on the other hand have always been with Voicestream (now T-mobil). Me& my hubby are on family plan and can call everyone with a t-mobil service for free. (long distance is free also) Works pretty much everywhere and the phones are bulletproof!. Go t-mobil:) |
| 5/20/03 | jason | denver,co | Are there any class action law suites for billing? I have had Verison for years now. out of the blue they say I owe $400 for past phone numbers, some a few years back. I"ve moved around a bit. Every time I moved, I call to change everything and get a new number. I thought I paid all past due amounts because I still have a phone with them. The service has not been interrupted in 4 years. Now I have to prove my (innocents). How can I fight these people? Frittsjason@hotmail.com |
| 5/20/03 | CN | Fargo,ND | M.C. I have friends and family around the US and everyone I've talked to from the West Coast to the East Coast has had nothing but problems with Verizon. Reception and roaming are the 2 biggest problems. I've heard better things about Cingular then I have of any other wireless company. |
| 5/20/03 | M.C. | anywhere,dc | I am moving to Killeen, Texas and looking to purchase a new cell phone plan. Is the Verizon service good in this part of Texas? |
| 5/20/03 | Can You Hear Me Now??? | Fargo,ND | Has anyone seen the latest Verizon commercial on TV about "Can You Hear Me Now?"?? Does anyone see the same thing as I do, he is on his phone asking "Can You Hear Me Now? Good" Then he switches from talking to playing a game, once he crosses the bridge then he say's again, "Can You Hear Me Now?". I would like someone to explain to Verizon's customers who have been wanting to know why this guy claim's to have people able to hear him? It's clear to me now that this Verizon guy clearly isn't talking to anyone but himself. |
| 5/18/03 | Ethan | Fond du Lac,WI | I ended up getting massive roaming charges because they required me to go to their nearest reatail store (1 1/2 hours away) to get the roaming list updated. And they refused to refund me. |
| 5/17/03 | Diana Ramirez | New York,Ny | Two weeks waiting for verizon to install my phone
I wonder also what means for Verizon "customer service" |
| 5/16/03 | Patricia Watson | Forest Acres,SC | Anyone who working for Verizon Wireless and has a window office, is a cut throat. The biggest liars and cut throats get the big positions. Rarely do you fine black males in the offices with windows. Mostly white men and maybe a few token white women. Verizon discriminates and gets away with it. Wonder how much they pay Jesse to keep his mouth shut? |
| 5/13/03 | free from their evil clutches at last | cowtown,ny | also take a look at verizoneatspoop.com |
| 5/13/03 | retired field tech | upstate,ny | 24 years working for those lying sacks of shit was enough. they're more interested in spending 82 mil to put gps in all their vehicles than in real customer service. the old phone co. has been raped and draged through the mud kicking and screaming. the pride is gone and the beatings will continue until moral improves. no moral equals no morale problem. |
| 5/10/03 | Alex | Bethesda,MD | Verizon sucks so much. My phone worked fine for the first month, now almost everywhere I go I get no service. I HATE YOU VERIZON!! |
| 5/6/03 | Robert | Princeton,NJ | Verizon is an evil entity and will crumble by vertue of their own evil corporate nature. One by one they will lose all their customers. |
