| date |
name |
city/state |
issue |
| Aug/8/05 | Toxic Avenger | Rednecksburg,VA | The rep suggested the 1000minute plan but I got the 400minute plan because it was the cheapest. In reality i talk 900minutes a month. Verizon ripped me off with overage charges because i'm not responsible enough to stay under my minutes. They also ripped me off because i keep breaking my phones and they keep making me pay $300 dollars for new ones, even when i only had the phones less than a month each. but i definitly wont buy insurance. I am such a victim. Verizon wants to rip me off. Thats all anybody does is try to RIP ME OFF!! everybody is out to get me. They wont even let me access my ex-wife's account because i'm not a registered user. whats up with that? Nevermind that i'm a total jerk and try complain and complain until somebody gives me what i want. kinda like when i was a baby, If i wanted icecream i had to either scream and cry for an hour or scrape my knee on something. Stupid verizon. |
| Aug/8/05 | Samuel Diaz | Nashville,TN | Go to ripoffreport.com. Sprint/Nextel merger= 708 complaints, Cingular/AT&T merger= 1108 complaints, Verizon Wireless= 518. All co.s ahve problems, but VZW is still the best. |
| Aug/8/05 | Samuel Diaz | Nashville,TN | I work for Verizon Wireless and I love it! |
| Aug/4/05 | rob a | Hyattsville,MD | I have an ongoing DSL billing issue from 2003! A two month credit was issued, but billing never recieved it. 2 + years, numerous calls, and three collection agencies later still no resolution. Customer service is utterly miserable. I hate them. oh, how i hate them. |
| Jul/28/05 | Patricia Watson | las vegas,nv | Since the last post I have been working extremey hard against the wicked verizon. I am happy to say that I have saved a FEW MORE POTENTIAL VICTIMS. iTS A VERY GOOD FEELING. iT WOULD'NT TAKE LONG, IF EVERYONE WHO HAS BEEN VICTIMIZED DID THIS, TO PUT THE CRIMINALS OUT OF BUSINESS. dOWN WITH THIS EVIL COMPANY!!! iTS All in your hands. I am doing my part but need everyone to help. I know life is hectic and we don't have that much time to donate to verizon. but its the on;y way we can get rid of them. |
| Jul/25/05 | Pamela | Niagara Falls,NY | Verizon Wireless is horrible. I use to work for Teletech which is a third party company for Verizon Wireless. Yep, everyone from NYC, NY metro, the whole east coast pretty much arent even talking to verizon. Anyway, they force their employees to work for a little above min. wage and lie. I had a high risk pregnancy and because I was not married, I was released for being a bad role model. Anyway, long story short, I got paid off, and supposedly everyone's happy. Nice to be that big and screw customers, and employees huh? |
| Jul/25/05 | Marita | Chino,CA | I've relied on their promise to deliver FIOS for two months now and have even waited for them for hours and they never showed, never phoned. They have wasted some much of my time and energy and money! (I'm considerably calmer today...even though I feel the pain big time.
CAN YOU SAY: CLASS ACTION LAWSUIT? |
| Jul/24/05 | audrey hardin | tampa,fl | audrey.hardin@verizonwireless.com//travis.sadlowski@verizonwireless.com//located at 6550 w. hillsborough ave, tampa, fl 33634///call 813-290-6001 and then key in the person by their last name & leave messages |
| Jul/21/05 | Patricia Watson | las vegas,nv | Anonymous in Ft. Worth. Don't ever be afraid to say who you are. If you don't care for my posts then I suggest you stop reading them. I believe you are an employee of verizon and quite possibly one of the employees I write about. Why not iddddddentify yourself? I do. |
| Jul/21/05 | Patricia Watson | las vegas,nv | Seems like I'm ruffeling a few feathers at verizon. Worry about your own posts concerning verizon. I will deal with verizon in my own way. Some of the posts directed towards me in a negative manner cause me to suspect that something's rotten in the State of Denmark. Just who do your guys think you're kidding? |
| Jul/15/05 | audrey hardin | citrus park,fl | Fired by Verizon Wirless Audrey Hardin for no reason... I was fired from Verizon Wireless in Tampa, Florida for no reason. I was a good employee and had worked there nearly 4 years. My new supervisor personally didn't like me and she claimed that I made supposed racial remarks to her. However, what those remarks were, etc. were never explained to me. Simply because there were no racial remarks made to her by me. I had worked hard and was dismissed unfairly and with no reason and so they made up a story. What can I do?
|
| Jul/14/05 | BBD | Wisc,WI | the only problem is, companies like Sprint are WORSE if u can believe it.. I think we're just fuct any way u look at it |
| Jul/12/05 | Patrick Jackson | Atlanta,GA | Verizon Wireless has dropped nearly all of its African American Agents!!! I am looking for other agents who have been discriminated against for Verizon to join in a class action suit against them. Please email me at Seedsofchangeforlife@yahoo.com |
| Jul/10/05 | Cindi | Dallas,AR | I agree. The rest of us will not be taken serious if people use this forum simply to harass Verizon. We have legitimate concerns. If Ms. Watson's problems are legitimate and If the things she says truly happen,I am sure that the EEOC would help her. |
| Jul/9/05 | Anonymous | Fort Worth,TX | I am not a fan of Verizon. They should take a hard look at how they treat their valued customers. But posts from people like Patricia Watson make us all look like uneducated idiots with a limited vocabulary. Grind your employment ax somewhere else Ms. Watson. |
| Jul/9/05 | Sister Tell It | Sarasota,Fl | Verison block out my daughters phone number to her cellphone where I could not call her for months. She is with Cingular wireless. Her phone number seems to be the only number I am not allowed to call. Weird ha! Verizon is not the service for anyone in Florida. Go out of state an get Cingular; at least they wont block out you from making calls. |
| Jul/6/05 | Chris Stenton | Los Angelos,CA | For the past week or so my dsl's "ready" light has been flashing CONSTANTLY every night. IT IS SOOOO ANNOYING HOW I HAVE TO CALL VERIZON EVERY NIGHT! All they tell me is too clear my browser crap and restart my modem and computer and it's still the same thing. I don't know how many times I have to explain my problem until they get it. IDIOTS! |
| Jun/26/05 | Patricia Watson | Las Vegas,NV | I am happy to post that I saved two more people from the clutches of greedy verizon. I went to a family re- union in Ar. last week and talked to several people, two of which were on verizon but do not plan to renew their contract. I advised them to read the posts on this site. They are now both convinced more than ever to sign with another company. We all must do our little part. |
| Jun/23/05 | grateful reader | Los Angeles,CA | I'm glad I found this site, I was about to "switch" our cell service over to 'derizon'. No way i'm doing that now. I'll just upgrade what I have and stay put. |
| Jun/20/05 | Eileen Hart | Philadelphia,PA | victim of identity theft and subscription fraud ten years ago, haven't had Verizon wireless in years, received a collection agency notice out of the blue for over $700. Contacted Fraud Department, they sent me letter stating that the charges would be dropped and all collection would cease, low and behold, Verizon decided that they changed their minds???????? Now they are calling me a liar after I went through all the trouble of filling out an affidavit and a police report. I have no idea what to do at this point. |
| Jun/20/05 | Jenna Johnson | Dallas,TX | Verizon needs a bumper sticker, you know something like..... Verizon....we've got what it takes, to take what you've got! |
| Jun/14/05 | butter beans | america,NY | You should try working here... Our turnover is 5,000 people in 3 years. When the bastards fire me, i am going to fuck them up royally. I stole information off their computers about accounting info they stole from a major competitor, plus i stole a shit load of personel files, i am going to post that shit on the all over the fucking net and then shoot myself, i mean ssn's, figures, all of it... |
| Jun/13/05 | Morgan Lang | New York,NY | verizon took 4 attempts to install the 'local loop' for our T-1 because we went with a third party company. Then, they straight refused to hand over our telephone number to Vonage. It's almost 3 months now since we've requested the number to be transferred.
VERIZON should be shot, or at least mutilated. |
| Jun/9/05 | GemDetective | Clinton,CT | After being billed additional charges of over $150 a month for 4 months, they accused me of trying to defraud them. I was being charged for EVERY minute of usage, even though my plan allowed for 600 minutes. They'd charge me for that and then charge for every minute all month. Customer Care rep told me to "Find a new carrier" if I didn't like it. I did! |
| Jun/9/05 | KB | MD | This is not one customer you are losing we have mouth we have friends we have words and we have power. GREAT job Verizon! |
| Jun/1/05 | Mel Franks | Lynchburg,VA | I hate those mindless shit-heads at Verizon. They keep telling me I am late on a bill when I paid the damn bill at the beginning of the month! I have given them THEIR conformation number, conf. from the bank that the bloody damned bill was paid AND a copy of the canceled check!!!! NOW they are shutting off the shitty DSL 'service' which has been down twice for at least 24hrs each time in a single month. I am reporting this to the VA dept of consumer affairs and the FTC. I am tired of this horse shit!!! FUCK VERIZON |
| 5/31/05 | Lee | NJ | Since Verizon changed over to 15 minute leases, its made using the internet a nightmare, impossible to play games or stream video, in fact to do anything! |
| 5/29/05 | Patricia Watson | Las Vegas,NV | I fight Verizon the only way I can. I tell everyone I know and every stranger I meet what a con company verizon is and just how lousy the customer service is. I have saved many people from thier greedy jaws. These were people I didn't know but listened to what I said. If everyone who has had the screws put to them did this it would be very effective. Go stand outside a verizon store a few hours a week and inform innocent people of what they are getting into. Its a worthwile thing to do. I have done this for nearly three years now. There is power in numbers so c'mon and join me. Its also fun, I mean badmouthing the crooks. LOL |
| 5/27/05 | Tara | Washington,DC | Moved from VA to DC (10 miles) and tried to move my DSL. From past experience, knew the service transfer would take weeks. But they didn't warn me that the interstate move means my email account itself would be CANCELED ENTIRELY in the THREE WEEK interim. I conduct my entire life by email and everything is falling apart without access. Thanks Verizon. |
| 5/26/05 | Inside Info | IN | For everyone that hates verizon dsl. The tech support is outsourced to a company called Calltech. Just ask for a supervisor when you have problems. They have to get one. http://www.calltech.com/ ceo info on this page ;) |
| 5/11/05 | Chad | Temecula,CA | Three weeks ago, April 28th, my DSL stopped working yet the phone line is fine. The tech never showed for the first appointment and I lost wages waiting for the idiot. Then I spend another 3 hours on the phone, troubleshot with 3 morons and was promised a new modem. They sent the wrong one. It arrived at 2 PM not early AM as I was promised. Unable to submit my classwork nor download my test packets I was screwed. Another 3 hours on the phone and another missed tech appointment yesterday and now I'm up to 7.4 hours on the phone and 16 hours of lost work. Not counting the 3 classes I failed to submit work with nor the time on the phone taking time away from peaceful endeavors. Today is the 11th of May and some yahoo tells me my trouble ticket of the 9th of May shows the 16th as the next day to look into my connectivity problems. What total arseholes. Other neighbors in my prefix are not experiencing problems. How hard can it be to get someone out here to fix it? If I had other choices, I'd tell them to sodomize themselves and take my business elsewhere. Most if not all the gomers I've spoke with are incompetent boobs. To Hell with verizon. |
| 5/4/05 | Chris | Buffalo,NY | I HATE VERIZON !!!! They have been my provider for years. Never have I had a good experience. Give us free nights that start at 7pm and don't make us sign a contract everytime we want to change something. Also once you have fulfilled the contract you should get the same rates because you have been a customer for 2yrs. this might make me want to stay. I have till Dec 05 and I am out I should have bought out of that contract from the beginning I would have saved money and my sanity. That "add a phone for just 20$ has cost me much grief and WAY WAY more than 20$. I could have bought the company by now. |
| 5/3/05 | MERA | Bronx,NY | Verizon is the worst cell company. Please note thaT I called several times in order for them to send me a statement, never received it. Additionally,I barely use my cell phone and I still receiveD bills over $350. THE PROBLEM THAT THIS COMPANY LACKS IS THAT THEY RE NOT AWARE THAT WORD OF MOUTH IS SO IMPORTANT. ANYHOW, I MADE SURE THAT I ADVISED ALL MY FAMILY MEMBERS, INCLUDING FRIENDS NOT TO ENROLL WITH THIS COMPANY.. THANKFULLY, I HAVE T-MOBILE NOW AND THEY ARE THE BEST. CUSTOMER SERVICE IS EXTREMELY POLITE AND ARE ALWAYS WILLING TO ASSIST YOU. NOTE THAT MY BILL IS NOW $75.00 :)
P.S I HAD SPRINT AND CINGULAR AS WELL. SPRINT REPRESENTATIVES ARE SO UNPROFESSIONAL;I DONT KNOW WHO IS HIRING THESE PEOPLE. WHEN IT COMES TO CINGULAR THEY SUCK AS WELL. AFTER 9PM I WAS NOT ABLE TO CALL ANYONE. GO FIGURE ITS AFTER 9PM' ITS FREE SO I WAS NOT EVEN ABLE TO USE MY PHONE... FURTHERMORE, THEY WERE PROMOTING A NEW PLAN, INCLUDINGA NEW PHONE SO I DECIDED TO UPGRADE. STILL, I WAS NOT ABLE TO USE MY PHONE AFTER 9PM.. SO PATHETIC, SO I RETURNED THE PHONE. SURPRISINGLY, THEY DID NOT WANT TO REFUND ME $50.00 DUE TO THE FACT THAT I OPENED THE BOX... UMM HOW COULD HAVE I USED THE PHONE W.OUT OPENING THE BOX. THIS COMPANY REALLY STRESSED ME OUT;THEY DROVE ME OBLIVIOUS.. ULTIMATELY, I WOULD RECOMMEND T-MOBILE TO ALL. AS A CONSUMER I KNOW THAT CUSTOMER SATISFACTION IS THEIR PRIORITY...
T-MOBILE :) |
| 5/3/05 | Jim V | Atlanta,GA | Mysteriously went over my minutes by 1500 minutes, when I have NEVER gone over 1200 in 15 years of cell usage. All the dumbass call center people can say is "you better check # MIN". Fraud! |
| Apr/29/05 | Christopher | Beckley,WV | Complained about $75 repair charge when it was their equipment. Told me it wasn't them actually said, "Yes, it was the Phone Fairies that repaired your line." Swear to God. Wish it was recorded. |
| Apr/27/05 | Kay | Annandale,Va | I signed up for "Come Back To Verizon" for $39 or $49 a month and was brow beaten into trying the DSL even though I told them I did not have a computer that was working and would not be buying a new one for awhile. My phone bills were like $60 a month not from long distance but taxes and who knows what else not even DSL charges. Then when the DSL thing showed up I didn't have anything to install it and sent it back 2 weeks late. Now they have shut off my caller ID and long distance because of my refusal to pay the $100.00 and for monthly DSL sercice. Repeated phone calls have not helped and they didn't want to give me a name of a CEO or address. Wrote him a letter and NO Answer. NOW WHAT DO I DO. NEXT THEY WILL BE SENDING ME TO BAD CREDIT. |
| Apr/26/05 | Pam Matthews | San Diego,CA | Cancelled w/ Verizon after 2 years to the day - still got early termination billing. Gonna fight it, the bastards. |
| Apr/22/05 | Sharon | Dallas,tx | Report them to the state Public Utilities Commission or the state attorney general for fraud! Any time they bill you for something they haven't provided, or fraudulently induce you into buying or upgrading service - report them. I'm working on my second fraud complaint now (in a month!). Also check if your state has a consumer protection act. In Texas, you get triple damages, and they have to pay your lawyer, or you can get the court to issue an injunction against them for certain acts. |
| Apr/22/05 | Ivetta | Falls Church,VA | Mark, I have same feelings about Verizon. What a shitty company!!! What action should we all take? Harm Verizon as it harmed us! E-mail/tell everybody we know about Verizon. It would be great to have stickers on our cars: Something like "Verizon... the company that cheats you and steals your money!" This would be very efficient! |
| Apr/22/05 | Mark Canavan | Cathedral City,ca | I too HATE VERIZON DSL. I WILL TALK TO ANYONE WHO WANTS TO TAKE ACTION. FUCK THIS CORPORATE JUGERNAUT AND EVERY BITCH WHO SUCKS THE COLLECTIVE COCK OF INEPTITIUDE THAT IS THE BREAD AND BUTTER OF THE VERIZON OPERATION. I have never been so angy with a corporation since WTO SEATTLE. WHEN THE REVOLUTION COMES, I INTEND THROW BLOODY VD INFECTED SPUNK ALL OVER THE EYES NOSE AND MOUTH OF ANY VERIZON EMPLOYEE WHO STILL BREATHES. I COULD GIVE THE LITNEY OF REASONS FOR MY RAGE, BUT AT THIS POINT ALL I WANT TO IS SEE SOMETHING BREAK. PREFERABLY THE WINDOWS OF THE NEXT VERIZON TRUCK I SEE. FUCK VERIZON DSL. If you have any suggestions on how to thwart this faceless horrible theiving company please email me at ihateverizondsl@yahoo.com
Thanks and PS. Jesus loves you. |
| Apr/21/05 | Brian Z. | Astoria,NY | Received Verizon Wireless Phone. Although I returned the phone via Fedex the following day and had not activated it I was billed. I was billed from July '03 to March '04. Humdinger. Yes, I feel like an idiot because they said I had to pay...and I listened. |
| Apr/20/05 | Miroslava Guisbert | Merritt Island,FL | I tried Verizon for 10 DAYS only and cancelled within my month free "tryout time" - yet they've been charging me for a year a half! I've called about 8 times and gone to their business about 3 times but they still don't correct it. They just sent me to the Credit Bureau for a $50 bill which I do not owe! I will contact the Federal Trade Commission on this. |
| Apr/18/05 | Ben Dover | NH | Used their sitebuilder for webpages and they deleted my entire site with a version that was a half year old..."we don't have backups..." Then how did you overwrite my site with a copy that was 6 months old! Well, at least I got a nice note in the mail saying that many other people had the same issue...geez. |
| Apr/15/05 | Ralph | North Vernon,IN | Verizon is horrible because I got the DSL and none of the pages were loading. Everything was white. No pages were showing up. I couldn't even get a technician over my house. I called Verizon 15 times or more. They act like I'm stupid or something. I know my computers. Ok? I did everything that they said. Even Compaq told them that it was a ISP problem. Everytime they got further or tried to help me, they hanged up. Also, they put my friend on hold and hanged up, too. The modem had a yellow light. One time the modem worked. Thats one time. I had to lie to Verizon to close my DSL account. I told them I wanted to close it and they made it hard to cancel. I switched internet providers because of it. Also, my friend got the service going and I didn't,which isn't fair. I think thats really uncool. I just wanted internet. Is that hard to ask for? |
| Apr/15/05 | J. F. | Brooklyn,NY | Inapropriately charged $54.26 for a wireless adapter I never asked for and was never told there would be a charge for - 5 months later. |
| Apr/11/05 | Patricia Watson | Las Vegas,NV | Verizon Wireless
Legal Department
180 Washington Valley Rd.
Bedminster, NJ 07921
Ph. 908 306-7329 |
| Apr/8/05 | Jundi | Anonymous,OH | Whoever posted internal line numbers, you might want to be careful. This is not a threat, but rather a warning for your protection. If you are still working for Verizon, like me, be careful about what you post because I'm sure VZ agents check this all the time. I personally could care less about what information people put on here, but I would hate for someone to get caught for this. So like I said, at least stay anonymous if nothing else. |
| Apr/7/05 | Ann | Rutherford,NJ | Everyone should be inundating the FTC with complaints about
Verizon. The Better Business Bureau will do nothing about this. |
| Apr/7/05 | Phil | Phoenix,AZ | Here's Verizon Wireless' Corporate Phone No.
908-306-6750. Ask for Mr. Dennis Strigl, President and CEO |
| Apr/7/05 | jorge mireles | san lorenzo,ca | verizon wireless charged me 10000 for one month
|
| Apr/6/05 | George N. | bristow,va | Ok, I have had it with Verizon, I added a new phone to my family plan in December 04 and since I added the new phone I have been billed for the FREE minutes and IN calls. Promises to correct the problem or credit my account for over $1000 have not been fulfilled. They have good coverage but who cares for coverage when you are over-billed $300 every month for 4 months in a row. I am switching carriers. |
| Apr/6/05 | Jundi | Anonymous,OH | Verizon wireless is all that the company has going for them. I agree with Cingular Facts. But I also agree that verizon is good at ripping people off. Unless you can keep up with *every* payment, I don't suggest it. I've been with sprint and haven't had any problems until recently, but that's because I'm a dumb*ss and couldn't pay my bill. I also agree with the comment that verizon does not take enough safety precautions in password sharing. I know many techs that don't verify the information in full before giving the information. The sad fact is that humans can tend to be lazy. No I'm not standing up for them. I abhor anyone who is reckless with others' personal information, and I empathize with any victims. If anyone has the time, be sure to check my write up on the forum. It's titled "Yes, I know". |
| Apr/4/05 | sara | beaver,pa | my husband and i bought phones in dec. 05, was told we would get our $250 deposit back after 1 year, but now we cant get anything back cuz we were late on one payment?????? |
| Apr/4/05 | MS.D | JERSEY CITY,NJ | I switched from verizon as my home phone company and they came and cut my line..i had too pay someone 85.00 too fix my line..they cut my line again.i dont owe verizon ne money bill is paid in full i called too see if they will reconnect my service they have the nerve too want a 100.00 deposit and i prolly will have too pay again too have them too fix my line they cut because i don't have them as my home phone service |
| Apr/4/05 | Cingular Facts | Atlanta,GA | Do you all know that Verison still has the best coverage area of any Wireless provider? I proved it, Cingular had no bars when Verison had 3 bars. I'm staying with Verison Wireless, sure I had to sign a contract. Everyone else does the same thing. |
| Apr/1/05 | Patricia Watson | Las Vegas,nv | Yes, keep very busy. Working, babysitting my grandkids and badmouthing evil verizon. LOL Now give me a hint who you are. |
| Mar/30/05 | Mike from VZW | Columbia,SC | Wow, Pat, quite the busy life you're living there. |
| Mar/20/05 | Tyler | New York,NY | I am a telecommunications engineer in Manhattan where Verizon thinks it rules the world. They rape this city for all it's worth. My advice to you is to use vonage, I just had a meeting with them last week and will be suggesting their services to my business customers as well as personal friends for home use. I think that their unlimited residential services run around $30/month with outstanding international rates. So get a cable modem and call Vonage. The only drawback that I've seen is that you cannot get a paper bill from them and will have to use a credit or checkcard for payment. (this helps them keep the costs of service down.) Anyone with questions can email me at tylerpd@gmail.com, I will be happy to tell you anything that I can to help. |
| Mar/18/05 | phil | victorville,ca | hey if you guys want to get rid of verizon, depending on your area you can use a different service provider. I actually represent on that competes directly with verizon and we are significantly cheaper than those folks. Drop me a line by email at bigphillyg1@hotmail.com for more info |
| Mar/18/05 | Verizon Hater | All of Seattle,WA | YEah Verizon sucks, my wife and I are bailing as soon as our commitment is over. Bunch of cons told us we can get long distance (verbally) and sure enough didn't. Wish I had a tape recoreder and then I will sue all their Ass's off. That day will come |
| Mar/18/05 | patty | dayton,oh | I am telling you, the daughter had gain the password to that account somehow, a change that extreme would not have been made w/o proper verification. Plus, where were her parents when she was talking on the phone and accepting collect calls??? I hope the daughter was punished is some sort of way.... |
| Mar/18/05 | p watson | las vegas,nv | Verizon was dead wrong in taking the block off. The daughter did not have the password. Even is she did they should have gotten it in writing. PEROID. I am so sick of verizon reps blaming the customers for their errors. You people make way too many mistakes. |
| Mar/18/05 | Patty | Dayton,OH | To the gentleman whose daughter had LD block removed from the account and received $200 worth of collect calls...this sounds like something you need to be punishing your daughter for... If she is that scandalous to call Verizon and have that block removed so she can receive collect calls...probably from her boyfriend who is in jail, then she is scandalous enough to gain the password to your account to make the neccassary changes!!! This is NOT the companies fault...it is your fault! What ever happen to parents taking responsibility for their childrens actions...!? Com'on grow up and stop putting the blame on the company, realize if your daughter knows the password, how is the representive on the other line suppose to the know the difference between your daughters voice and your wifes?? They are not mind readers buddy...suck it up and pay the bill, your DAUGHTER incurred collect calls on!!! |
| Mar/18/05 | P. Watson | lv,nv | Here is the numbers and address of the lagal department.
180 Washington Valley Rd. Bedminster NJ, 07921
Legal department is Celest Como E-mail celeste.como@verizonwireless.com Phone# 908 306-7343 Fax# 908 306-7329
I have been through the mill with these people. My letter I received from them is posted on this site under fan mail on the main page is you wish to read it. |
| Mar/18/05 | bob m | austin,ts | I am SO glad my contract is finally up, and I can change to Cingular. Me and my son have been counting the days - just 4 days left.
My gripes are many. But the latest one. When I initially joined Verizon, they had 'rollover minutes'. Within about 6 months, they sent me a letter saying this feature was being dropped, and I would loose all of my rollover minutes. Apparently, they got so many law suits, they modified the policy so that I could no longer ACCRUE rollover minutes, and they would be capped at 5000. Of course, the first time I tried to use the rollover minutes, they 'accidently' charged me the overage. It took about two months, and many calls to 611, but they eventually reversed those charges. A year later, I tried to use the rollover minutes again. I got charged. This time they told me the rollover minutes we good only from the primary phone and not from additional phones on the plan. The previous overaged was also from a secondary phone. Since the overage was on a secondary phone, I got charged a few hundred dollars. Verizon will not reverse this charge. I am leaving Verizon. Any time someone asks me, I tell them STAY AWAY FROM VERIZON. They are liars. They are evil. |
| Mar/18/05 | Patricia Watson | LV,NV | I know the names of a few bitched at verizon as well as a few male bitches. Very wicked, evil organisms. UGG! |
| Mar/18/05 | IHateVerizon | Boston,Ma | I had a block on my long distance calls. Daughter calls up claiming to be my wife (even though I had a password). They removed the block for her. She accepts Collect Calls totaling over $200. I call up Verizon to bitch and they still will not remove those calls from my bill. |
| Mar/17/05 | jill | allen park,MI | DOzens of dropped calls, $300.00+ per month in overcharges, promised FREE services (mobile to mobile, voicemail), then charged for them...what more can I say? DON'T USE VERIZON!! |
| Mar/17/05 | BJ | Warrensville Heights,OH | When I tried end my contract with them early they added on about $1,000 in fees, and when I asked for a statement to justify the charges they would only send a statement with the amount and no details. |
| Mar/17/05 | Nick C. | Roselle,Ill | CAN YOU HEAR ME NOW? GOOD! |
| Mar/17/05 | Nick Cinfio | Roselle,Ill | CAN YOU HERE ME NOW? |
| Mar/16/05 | A simple solution | Newark,VA | Evidently the employees aren't happy, the customers aren't happy, why don't we find out who really is in charge of this company, and go kick some ass in person, I mean for real, I want to kick somebody's ass in person for how bad my account is messed up. Now my credit is disputed, due to $540 I don't even owe them. I promise you, if any of you people know who really owns this company, I will get into his/her livingroom with a sawed off, and change some policy in flesh and blood. |
| Mar/16/05 | Big Jeff | Opelika,AL | What's going on guys is Verizon has a woman that calls the outsourced centers, and she fires tons of their reps everyday and laughs about it. We need to find out where that bitch lives. If we don't make a stand on our jobs nobody will. I say we burn a firey cross in that evil bitches yard. |
| Mar/16/05 | Shironda | Opelika,AL | AFNI outsourced for the verizon wireless people. They pay us less than half what a verizon rep makes. |
| Mar/16/05 | Shironda | Opelika,AL | Yep, AFNI turnover 266%, they tell the labor board everybody be quittin, but they fire most people before they make it 2 or 3 months. We cain't keep no good help. |
| Mar/16/05 | Sarah | Opelika,AL | I found a plan that V. was planning to take over Tmobile. They are so dumb they put it in the root directory of infomanager where any rep can take screen shots with a digital camera. btw, that shit is on it's way to TMOBILE in big glossy prints. V. shouldn't even have had that info. |
| Mar/16/05 | Big Jeff | opelika,al | Thanks for telling us about this website Mark. Yesterday I talked toa woman whose account was got into by them hackers. They cleaned out her bank account and she dont have the $ to sue us. |
| Mar/16/05 | SmokeMan | Opelika,AL | a hacker got in the website and created a backdoor, he was selling everyones credit card and checking account information. Verizon hushed it up, and pointed the customers to the disclaimer they signed to use the website. |
| Mar/16/05 | Cringer | Opelika,AL | I work at AFNI, an outsourced Verizon Center, one of the ladies I work with was sent to prison for 5 years for stealing money at the bank where she used to work. Now she's taking your credit card & checking acct. info every day... |
| Mar/16/05 | mayonnaise | Opelika,AL | A hacker continues to get into Verizon accounts every day, and verizon does nothing but say it's the customers problem. |
| Mar/16/05 | Chubaka | Opelika,AL | I work for Verizon, Our staff 550 people, in 3 years 5,000 have been hired and fired. Wonder why you are having problems? |
| Mar/15/05 | Ivetta | Falls Church,VA | I'm starting my war with Verizon! The company's employees simply cheat its customers; intentionally provide false information, knowing in advance in what situation you’ll end up. I’m be telling all my friends/co-workers – in short, everybody I know - that this company sucks! I’ll bring them a lot of damage! |
| Mar/14/05 | Andy | Redwood City,CA | Customer service: Pathetic
Overcharges: Regular
Plan mistakes by VZ employees: Too numerous to count.
AT&T kinda sucks, as well, but they're stellar compared to VZ. |
| Mar/12/05 | LISA | Suffern,NY | i just wrote this detailed summery about rockland county drug court please call |
| Mar/11/05 | mark r | knoxville,tn | "No Service" while standing in the phone store. Charged for 565 min, with not service! |
| Mar/10/05 | f verizon wireless | st.louis ,mo | My phone came without a warranty and verizon charged me $175 to disconnect my phone. |
| Mar/10/05 | Joe | Albany,Ny | I love Verizon wireless, especially their unlimited in-calling, which by the way I got charged $3000 for because they never set it up, but they advised me it's my problem and I have to pay them, Thanks Verizon |
| Mar/10/05 | N/A | South,USA | After a month of issues, witch included dropped calls, and a bill over 400.00 (calls I never made) I was told that the bill could not be changed, but atleast I was told by a tech that if a latest fix would not fix my problem, that I would be let out of my contract for free. Well I did have issues (dropped calls etc) called back with the info (tech name, the trouble ticket number, and date and time of call) they said no such record existed, and that I would not be let out free. I then was handed over to a manager, I explaned that under the freedom of information act, that I formaly requested the documents. They responded saying "you and what army, you would need a court order, cause you ain't getting it" then they hung up. I switched my number to cingular, then for two months I spent calling vzw and cingular to fing out why when people called me with out using the areacode, even local, it would not connect. Anyhow cingular called vzw (I was on hold for a few hrs while the manager talked to them) and vzw finaly fixed the "computing error in a tower" issue. I HATE VZW, I love Cingular. If Verizon is the only phone company when I move to another state, I will go with a cable company voip setup. Screw em. |
| Mar/9/05 | Christy | Helendale,CA | Tried to get DSLExtreme over Verizon phone lines. DSLExtreme explained that Verizon would not release the lines. Called Verizon, who said "some ISP" had put a hold on our lines. I explained that it was THEM who had put a hold on my lines, which they begrudgingly confirmed. Even after they admitted to being the whole problem, and that there was no logical reason for our lines to be held, it took no less than *4 months* before they finally released our lines. Perhaps they were hoping we'd give up on DSLExtreme and just go with Big V instead? I wish we had SBC in our area... |
| Mar/9/05 | Chris Wadge | Adelanto,CA | My company had an appointment with Verizon to get lines run to our new facilities. They never showed up, and never called. This was bad the first time, but by the third time... let's just say I'm filing with the BBB. Thanks Verizon! |
