Cable operators protest Verizon’s practices
26th March 2008
By Staff Writer
Cable operators Comcast, Time Warner and Bright House have alleged that Verizon is misusing proprietary information to hold on to customers, who plan to switch over to cable providers, USA Today has reported.
The operators have filed a complaint with the Federal Communications Commission to take action on Verizon, which has been allegedly using information illegally to retain subscribers in the Northeast and Mid-Atlantic and also in parts of the Midwest, South, Texas and California.
Verizon, however, has denied the charges.
The dispute is claimed to be due to Verizon’s control over the phone network. When cable companies approach Verizon to transfer a customer’s phone number, Verizon is alleged to lure customers to stay by offering service discounts and gift cards of $50 to $200, according to the cable companies.